Professional Details

Degrees:
	BA (Hons), Hospitality Management and Tourism Studies, 1999, University of North London
	PG Cert, Academic Practice, 2006, Bournemouth University
	PG Cert, Research Degree Supervision, 2007, Bournemouth University
	PhD, The production and consumption of hospitality space, 2003, University of North London

Previous Appointments:
	Project Manager/Senior Research Fellow, Cities Research Institute (2004 - 2005)

Membership of Professional Organisations/External Bodies:
	Member, British Sociological Association
	Member, Royal Anthropological Institute
	Member, Council for Hospitality Management Education (CHME) Research Committee

Area(s) of Interest

Research Centre:
	International Centre for Tourism and Hospitality Research

Area(s) of Interest:
	Hospitality, Culture, Identity, Organisational Behaviour, Consumer Behaviour, Research Ethics

Academic Group(s):
	Hospitality and Retail

Units Led:
	Hospitality, Skills and Development Production and Service Operations Management Consumer Behaviour

Profile

My teaching and research uses the concepts and methods of sociology, anthropology and geography to examine the different dimensions of hospitality in contemporary society. I am particularly interested in the relationship between social and commercial forms of hospitality, but my research interests include hospitality and urbanity, sexual dissidence and queer culture, research ethics and covert research, tourism, entrepreneurship and organisational culture, crime and violence in the hospitality industry and consumer participation in commercial hospitality. My colleagues and I recently instigated a new research project that examines the adaptation experiences of migrant workers employed in the hospitality sector, which has been supported by two PhD bursaries from the University.

I am keen to build bridges between researchers working in different disciplines and institutions. My work promotes dialogue among social scientists and management academics and I have been involved in the organisation of a number of seminar series and symposia that nurture collaboration. Most recently I coordinated and chaired a panel at the Association of Social Anthropologists? Annual Conference on hospitality, culture and society.

Contact Details
Tel:	+44 (0)1202 965219
Fax:	+44 (0)1202 515707
Email:	plugosi@bournemouth.ac.uk
Building:	Dorset House