Online Payments - Terms & Conditions

This online payment system is provided by Bournemouth University Higher Education Corporation with charitable status (the University) and its third party supplier/s. The University may update these terms from time to time and any changes will be effective immediately on being set out here. Please ensure you are aware of the current terms. The country of domicile for Bournemouth University is the United Kingdom.

Terms & Conditions

Please read these terms carefully before using the online payment facility. Using the online payment facility on this website indicates that you accept these terms. If you do not accept these terms do not use this facility.
All payments are subject to the following conditions:-

• The description of goods or services are specific to you (i.e.Programme Name, start and end date etc.) when you log in with your unique password. Normally payment is required in advance (i.e. before you commence your programme). Payments are exempt from value added tax (VAT).
• All prices quoted are in GBP - UK pound Sterling. The University reserves the right to change the fees at anytime.
• Your payment will normally reach the University account to which you are making a payment within three working days.
• We cannot accept liability for a payment not reaching the correct University account due to you quoting an incorrect account number or incorrect personal details. Neither can we accept liability if payment is refused or declined by the credit/debit card supplier for any reason.
• If the card supplier declines payment the University is under no obligation to bring this fact to your attention. You should check with your bank/credit/debit card supplier that payment has been deducted from your account.
• In no event will the University be liable for any damages whatsoever arising out of the use, inability to use, or the results of use of this site, any websites linked to this site, or the materials or information contained at any or all such sites, whether based on warranty, contract, tort or any other legal theory and whether or not advised of the possibility of such damages.

Refund Policy

• If the Student leaves the University before they complete their Programme any entitlement to a refund of Tuition Fees will be made in line with the University Fees Policy prevailing at any time the Student leaves.
• Such refunds only apply to the Tuition Fees paid in respect of the Academic Year in which the Student leaves. For the avoidance of doubt nothing in this Policy shall require the University to refund the Fees (or part thereof) unless such Fees (or part thereof) have previously been paid.
• Refunds, if applicable, will only be made to the debit/credit card used for the original transaction.

Security

All payment details which are entered through this payment gateway are encrypted when the Student, or third party making payment, enters them. Communications to and from the Service Provider's site are encrypted.

The University shall not be liable for any failure by the Student or third party making payment of Fees to properly protect data from being seen on their screen by other persons or otherwise obtained by such persons, during the online payment process or in respect of any omission to provide accurate information in the course of the online payment process.

Service Provider

Online Payments of Fees can be made by credit or debit card. These payments are not collected by the University directly but by the Service Provider.

Once payment is received by the Service Provider in cleared funds, the Service Provider will contact the University to confirm the details of the successful payment made by the Student, or third party making payment. On receipt of this confirmation the University will confirm to the Student that the payment has been received and accepted by the University. In the event that the Student does not receive confirmation within 14 days of making the payment it is the responsibility of the Student to check with the University that the payment has been accepted.

The Student shall remain responsible for the Tuition Fees until such time as the confirmation as referred to above is received from the University in relation to each of these and any outstanding amounts owed to the University.

Contact Details

Should you require any further details at all in relation to any part of the online payment process, please contact our Finance Department directly: