Bournemouth University

Estates & IT Services

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Estates and IT Service Desk Contact Information

By Phone: 01202 965515 (external) or Ext 65515

The Estates and IT Service Desk provides 24 hour telephone support 7 days a week.

Online: Log/Track a Job (for password resets please telephone, students can also go to forgotten password)

Counter services are available in the Library and askBU. For further details please click here.


Customer compliments and complaints: We welcome any opportunity to improve our services and would like your feedback.

If you would like to register a complaint please contact the Service Desk on 01202 965515 who will make every effort to resolve the issue to your satisfaction.

If you have contacted the Service Desk and are still not satisfied or would like to compliment our service please email:

Diana Hawkins, Service Management Manager - dhawkins@bournemouth.ac.uk ext 68121

Beryl Grindrod, Estates and IT Service Desk Team Leader - bgrindrod@bournemouth.ac.uk ext 65515


Disabled Access information:


Audio Visual Loans - Students

Talbot Campus - Students must register with Siso, the online booking system for all Talbot Campus Audio Visual equipment loans.

Equipment can be picked up from: W104 [Weymouth House] at Talbot Campus. For more information please use this link

Lansdowne Campus - Students can visit askBU in the Library [Bournemouth House] for Audio Visual Equipment.

Audio Visual Loans - Staff

Staff should use the Staff audio visual equipment loan form within Service Desk. Please note 48 hours notice is required.

For information on booking and hiring any audio visual equipment please call extension 65515 or 01202 965515 externally.

Estates and IT Services
Bournemouth University
S702 Studland House
Lansdowne Campus
12 Christchurch Road
Bournemouth
BH1 3NA
UK
Website: www.bournemouth.ac.uk/itservices
Tel: +44 (0) 1202 965515

Business Services Contact

For further information on our range of services, consultancy and research at Bournemouth University please visit our website or contact us via email or at the following addresses:

Business Development Manager
Email: IT Training:
Website: www.bournemouth.ac.uk/itservices/business_services.html
Email: s2b@bournemouth.ac.uk
Website: bournemouth.ac.uk/s2b
Bookings and Enquiries: Enquiry Form