For New Members of Staff
How to contact usIf you have a problem with your computer please phone extension 65515 - Service Desk.
If you have a problem with your phone either use another phone and call extension 65515 or use Self Service to Log a job yourself.
You can view the Estates and IT Services (EIS) web site for further information. You can log an IT job or an Estates job from this page.
Using University and your own templates
- Click this link for details on how to set up your templates and how to use the selection of branding colours.
We have developed some Word and PowerPoint templates. Use the link below and follow the instructions. Your PowerPoint presentations, certificates and Word letters will follow the University's branding guidelines.
Updating your own IT Skills
We have online self managed learning materials for all staff and students. Our Virtual Learning environment[VLE] is know as myBU. In myBU there are learning materials for the ECDL. The materials that we use in our workshops are also kept here. Your staff user name and password gives you access. Click on the myBU icon that is on the portal or click on this link myBU.
We have online learning materials for Office 2010 and Office 2007 which can be installed on your work computer or you can install on your home computer. If you want details please email the IT Skills team you can provide you with further information. We have an online typing tutor called "e-type". If you would like access to this package please emails the IT Skills team.
Using the Printers
The majority of printers are Ricoh copier/printers. They are all networked and linked via a series of print servers. The servers are called Print7, Print8, Print9 and Print10. Print10 is the print server for students, but staff can use if it they wish. Pull printing, where you can send your output to a virtual print queue, then visit any Ricoh printer, login in manually or with a print card and collect your print. Email IT Skills team if you would like information on this system.
- The drives you will see via My Computer
When you login you will find that you have access to some different drives. The H drive is your Home directory, the I drive is a shared directory and depending on your job you will have other drives available. You are unable to write to your C drive by default.
You can access your H drive and your emails from outside the University. In an Internet browser window type the URL for the portal. http://portal.bournemouth.ac.uk
Click the Outlook icon (an envelope) which is in the group of icons on the right side of the screen. There are icons representing your H drive, the I drive, myBU etc.
Ask about using View to access areas and been able to write back files. For more information please contact our Service Desk on extension 65515.
