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Bournemouth University Occasional Papers on Library Information Services (BUOPOLIS)

Working Papers and Research Publications


BUOPOLIS 1: Proceedings of BULISC '95: Routes to Quality
BUOPOLIS 2: BULISC '96: New Tricks? Staff Development for the Electronic Library.

BUOPOLIS 1

PROCEEDINGS OF BULISC '95: ROUTES TO QUALITY

The proceedings of our conference held in 1995, entitled Routes to Quality, are now available in the BUOPOLIS series.

The aim of the conference was to examine a variety of practical approaches to demonstrating standards and measuring service delivery, and to set some quality exploits in the HE library world in their context.

The ten published papers, most revised for publication, are:

  • Quality Issues in Higher Education

Jean Sykes, University of Westminster, Chair, SCONUL Working Group on Quality Assurance in Libraries

  • Different Approaches to Quality

Dr Philip Cohen, Bournemouth University

  • Student Charters

Graham Bulpitt, Sheffield Hallam University

  • ISO9000

Maxine Melling, University of Central Lancashire

  • TQM

Sheila Corrall, University of Reading

  • Service Level Agreements: Are they worth it?

Malcolm Burch, University of Surrey

  • The Quality of Publicly Available Databases: WYSIWIG or What?

Chris Armstrong, Centre for Information Quality Management

  • Benchmarking as an Approach to Quality

Stephen Town, Royal Military College of Science, Cranfield University

  • User Satisfaction Evaluation

Emma Robinson, University of London

  • Health Care Libraries and Accreditation

Jill Beard, Bournemouth University

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BUOPOLIS 2

New Tricks? Staff Development for the Electronic Library
(BULISC '96)

Delegates from countries as diverse as Iceland and Australia were in attendance at BULISC'96, our second annual conference.

Proceedings began with keynote presentations by John Fielden on progress since the Fielden Report, and Kelly Russell on the eLib programme.

There then followed a series of papers reviewing the present status of relevant programmes under the eLib umbrella, particularly EduLib, Netskills, Impel and TAPin. In conclusion, leading practitioners from the various interested institutions - library schools, co-operative training schemes - gave their perspective on current issues. The programme was completed by Nicky Gardner who gave an overview on implementation issues.

The full conference programme was:

  • The Fielden Report 3 Years On - John Fielden
  • eLib Programme Overview - Kelly Russell
  • The EduLib Project: Staff Development for Higher Education Librarians'
  • Teaching Expertise: Progress and Issues - David McNamara and Jane Core;
  • Netskills: Network Skills for the Higher Education Community - David Hartland;
  • SKIP - Penny Garrod; After Higginson: the Further Education Perspective - Jean MacDonald
  • NCET; NetlinkS: Networked Learner Support: towards Professional Practices - Philippa Levy
  • IMPEL2: Focus on Staff Development Needs - Graham Walton
  • Presentation on TAPin - Kay Flatten
  • LIS School Perspective - Prof. Robin C. Alston, UCL
  • Presentation on LISTEN - Prof. Ann Irving
  • Training Co-operative Perspective - Chris Pinder, Convenor, SALCTG
  • The Future: Realising the Electronic Library - Nicky Gardner, University of Ulster

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