School of Services Management

About the School

The focus of the School is to equip students with the knowledge and professional skills to "create exceptional customer experiences" in their chosen industries of Events, Food, Hospitality, Leisure, Retail, Sport and Tourism.

The School of Services Management is recognised internationally as a leading provider of undergraduate and postgraduate management courses in Events, Food, Hospitality, Leisure, Retail, Sport and Tourism.

Our Events, Food, Hospitality, Leisure, Retail, Sport and Tourism management and marketing courses are strengthened by our close relationship with industry. It is by remaining in close touch with public and private sector organisations that the School maintains its position at the leading edge of strategic thinking within the experience economy.

Our degree specialisms include:

Anjali Mahrotra
BA (Hons) Retail Management

My Retail Management course has been everything I wanted and more. Where possible the course tries to involve real retailers so we can gain proper experience and understanding. > Read more

School accolades and awards:

The Guardian University Guide 2008 judged Tourism at Bournemouth as "1st in the country, ranking of 100 / 100."
The Quality Assurance Agency for Higher Education 2001 states “provision in these areas was judged to be excellent”.
One of the school's recent Knowledge Transfer Partnership proposal was "alpha" rated by the DTI.

School of Services Management
Bournemouth University School of Services Management Dorset House Fern Barrow Poole Dorset BH12 5BB	Phone: +44 (0) 1202 966966 Fax: +44 (0)1202 515707 Email: sm@bournemouth.ac.uk