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Student Engagement, Feedback and Surveys

SUEs

BU feedback mechanisms

Obtaining feedback from students on their learning experience is an important component in the quality assurance and enhancement of programmes. Feedback is sought at different levels within BU to maximise opportunities to hear and respond to students which include:

  • A centrally administered, single online survey on the overall student experience conducted once per year for all students studying on BU programmes.
  • Locally administered feedback mechanisms for each unit which are selected, designed and/or delivered by unit leaders.
  • The student representation system which gives appointed students the responsibility for coordinating feedback between students and staff at School, partnership, framework and/or programme level.
  • School Student Representative Champions - a senior academic appointed in each School with a specific responsibility for supporting student representatives and coordinating School-level student/staff forums and/or focus groups as appropriate.
  • Improved information and communication through the Student Portal and myBU for students on feedback mechanisms and outcomes. These web pages summarise the range and purpose of the channels available to students and provides additional methods for student comments and opinions to be received, disseminated and for institutional responses to feedback to be displayed.
The Academic Procedures provide more detailed information for staff on student feedback approaches, including student representation and unit-level feedback.

The Higher Education Academy Postgraduate Experience Surveys

The postgraduate experience surveys are a unique online service provided by the Higher Education Academy to all UK higher education institutions.

The Postgraduate Research Experience Survey (PRES) and the Postgraduate Taught Experience Survey (PTES) allow institutions to collect feedback from current postgraduate students in a systematic and user-friendly way. Results are anonymous, allowing comparison against sector benchmarks and previous years' survey results whilst ensuring that they are used for internal enhancement rather than as league tables.

National Student Survey

The NSS is an annual national survey targeted at final year undergraduates from higher education programmes. The survey is commissioned by HEFCE and administered independently by IPSOS-MORI. The results are made available to participating universities and on the Unistats website.

 

 

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