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Unsupported tools

This page lists some of the main areas that you should consider when thinking about the use of non-supported tools.  We do not want to put you off using such tools but, instead, to make you aware of the many issues that can come with their use.


  • Will user details be stored within this tool?
  • Will users need to create their own accounts to access the tool?
  • Is the data suitably secured against unauthorised access?
  • Is the level of access control adequate? Can users control what people have access to at a sufficient level?
  • Users must not provide the same credentials as their University Login.


  • Will the tool remain available for the rest of the term?
  • What happens if the tool is removed or shut down?
  • Will the content created with the tool remain available for a suitable amount of time?

Data retention and lock-in

  • Can the content be downloaded and archived?
  • Do you need to retain the content created with this tool for assessment?
  • Can the data be transferred to another service?
  • Can the data be removed if required?

Performance and reliability

  • Is the tool reliable?
  • What would the impact be if the tool became temporarily unavailable?
  • Is the provider able to respond to performance issues?

Privacy and confidentiality

  • What is the service provider's policy about disclosing your data?
  • Is the content publicly available on the web?
  • Should the content be private?

Ownership of data

  • Does the service provider take ownership?
  • Is this research information or otherwise valuable intellectual property?
  • Is the data subject to General Public license or Creative Commons License?


  • Will the tool be available to all of your students?
  • Will the tool be usable by all of your students?

Support and training

  • Does this tool work on University computers?
  • Does the tool require a program to be installed on the desktop?
  • Is support offered by the provider?
  • Will the students require training to use the tool?


  • Are your students aware that a non-supported tool is being used?
  • Are colleagues and other stakeholders aware of the use of this tool?  

To discuss your needs further, please speak to a learning Technologist or log a job with the Service Desk.

Explore the tools that are not supported



Camtasia is a screen capture tool with a rich toolset for creating interactive presentations and walkthroughs.

GoToMeeting Logo


Find out more about GoToMeeting, an easy to use and set up online meeting tool.



PeerWise is an online multiple choice question (MCQ) application that is accessible by all staff and students. 

Pinterest logo


Pinterest is a freely available online tool for pinning visual items or bookmarks to “boards” which can be shared or kept private. 

Skype logo


Skype is an instant communication and messaging tool, suitable for both personal and educational use.



Use SlideShark from a computer or your iOS mobile device, simply upload a PowerPoint file to your secure online account.
Talis Aspire Reading Lists

Talis Aspire Reading Lists

Talis Aspire Reading Lists is a cloud-based system that enables you to create dynamic and up-to-date reading lists.



An audience response system which enables your audience to participate in lectures by submitting responses to questions using a small handset.

Turnitin Feedback Studio

Turnitin Feedback Studio

The Feedback Studio can be used to provide feedback to students on their work, in rubric, form-based, text and/or audio form.

Turnitin logo

Turnitin iPad app

The Turnitin iPad app allows assignments and originality reports to be viewed along with the ability to add feedback and grades.

Turnitin PeerMark

Turnitin PeerMark

Create and manage PeerMark assignments that allow students to read, review and evaluate one or many papers submitted by peers.