Our Student Services teams, including AskBU, will be unavailable on Thursday 15 December, due to staff training. You can still email us and we'll get back to you as soon as possible after the service re-opens at 9am on Friday 16 December.
The following services will be affected:
AskBU, International Advice and Compliance and Financial Support
If you have a query please check the student webpages, where you can also change your password, update your personal details and request a replacement ID card, council tax exemption certificate or student status letter. You can also find comprehensive information about renewing your visa and student financial support. If you need to make an appointment with an immigration or financial adviser please email [email protected] and we will get back to you as soon as possible after the service re-opens at 8.30am on Friday 16 December.
Please note: Our FAQs will not be available during the afternoon due to a system upgrade.
[email protected]
The [email protected] team will be monitoring the inbox throughout the day. For any urgent student issue, please email [email protected] or [email protected].
ALS appointments
Students with scheduled appointments will receive their normal support.
Careers and Employability resources
The Careers Centre will be closed, but you can still access a wide range of webinars, resources and tools online through MyCareerHub.
Faith & Reflection will be open as normal, although there will be no Chaplain on duty.
Halls and Unilet accommodation
If urgent, students should contact their halls reception as normal if they need to report a problem with their accommodation. Students in Unilet or a LettingsBU Fully-managed property should contact Poole House Reception on 01202 965001. For any other enquiries please email [email protected] and the team will respond on their return.
SportBU will be open as usual.
Student Wellbeing will be open as usual and the drop-in session will be running from 1pm-2pm.
In an emergency
As always, in case of genuine emergency on campus please dial 01202 962222 from your mobile, or 222 from a university landline.
If you are in need of wellbeing support, you can check which services are available on the following pages:
We apologise for any inconvenience that this may cause.
