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Getting registered and appointments

The Student Medical Centre provides a variety of services ranging from appointments, registration to repeat prescriptions.

Registration

As a new student you may be living far away from your home address. It is therefore vital that you register with a local GP.

The Student Medical Centre is ideal as it is based on Talbot Campus. If you would like to register with us then please complete the NHS Family doctor services registration form and the new patient questionnaire and then bring it to the Student Medical Centre along with your Student ID Card. You'll also need to provide a letter confirming that you're a BU student; you can self-print a standard status letter to confirm this via myHub - under 'My Documents'. 

Appointments

You can book appointments either by phone (01202 965378), visiting the Student Medical Centre (Talbot House, Talbot Campus), or online using SystmOnline.

If you register for SystmOnline, you can view, book and cancel appointments from home, work or on the move - wherever you can connect to the internet. As SystmOnline is a 24-hour online service you can use it at your convenience. For information on SystmOnline or how to register for this service, pick up a Patient Information leaflet from the Student Medical Centre or download the SystmOnline leaflet.

Repeat prescriptions

Repeat prescriptions can be obtained by calling into the Student Medical Centre and listing your name, address and requirements or via our Talbot Medial Centre website. Please allow 48-working hours before collection. You will need to see a doctor initially regarding your medication. Please be aware, there is a limit on the number of repeat prescriptions we give. You will be asked to make an appointment when your review is required.

Visits

Home visits are for people too ill to attend the Surgery. For all home visits please call 01202 636400 before 10.00am, if possible, leaving your name, address, phone numbers and details of the problem.

Results

Please phone us or visit the Student Medical Centre one week after the test has been done for the results. Cervical smears take longer; please allow three to four weeks for results. We will try our best to contact you if any action needs to be taken.

Moving home

Please let us know every time you change your address by filling in a form (available from reception).

Updating your details with us is important because:

  • In an emergency the doctor may end up at the wrong address
  • The secretary uses the computer information for your address so if we need to refer you to a specialist, your appointment may never arrive
  • We may need to contact you urgently
  • If you are not at your registered address, the Shared Business Services Registration Department may remove you from our list and you’ll have to re-register.

Similarly, please let us know if you change your telephone number; either your mobile or your landline number.

General Data Protection Regulation (GDPR)

There has been a significant change to the legislation regarding data protection. A new regulation called the General Data Protection Regulation (GDPR) is now in place. We at Bournemouth University Medical Centre have amended our procedures to meet the new regulations. Please read the privacy notice and how we use your data. If you have any queries or concerns or need further advice or information please ask at our reception desk. 

How we use your data

Find out more about how we use your data, including; why the NHS collects information about you and how it is used, who we may share information with, your right to see your health records and how we keep your records confidential.

Patient privacy notice and website privacy statement

We understand how important it is to keep your personal information safe and secure and we take this very seriously. We have taken steps to make sure your personal information is looked after in the best possible way and we review this regularly. Please read the privacy notice and the website privacy statement carefully as they contain important information about how we use the personal and healthcare information we collect on your behalf.