All students have a choice to apply directly to Bournemouth University or to apply with the support of an education representative. Your application is considered in exactly the same way irrespective of applying directly or via a representative.

Bournemouth University works with a select group of education representatives, carefully chosen to provide potential students with advice and support throughout the application process. These official representatives are contracted to support qualified prospective students to choose a course, submit an application, find accommodation, and apply for a visa amongst other services as appropriate to the prospective student’s circumstances.

If you enrol with us, we then pay the education representative a fee. You can choose to use other education agents if you wish; we train, monitor, and evaluate only those representatives who are contracted with us to ensure they offer the best possible service, and we strongly encourage you to use one of our official education representatives listed on this page.

Please note, there have been examples of unofficial education representatives claiming to represent us. Check the below list to be sure you are using an official partner of Bournemouth University. You can also refer to the student guide to choosing an education agent to be more confident in your decision.

UK UK Agent Quality Framework logo, with text reading, 'As an institution, we are committed to the UK Agent Quality Framework'

As an institution, Bournemouth University is committed to the UK Agent Quality Framework and pledges to create and maintain the highest standards of agent management, ensuring the UK remains a leading study destination for international students.

Bournemouth University hereby commits to:

  • Empowering Student Choice and Enabling Informed Decision Making
  • Ensuring Good Agent Governance and Professionalism
  • Promoting Ethical Agent Practices, Professional Knowledge and Competency
  • Increasing Transparency and Accountability

BU Education Agent complaints process

As part of our commitment to the Agent Quality Framework (AQF), all of our contracted agents are required to adhere to The National Code of Ethical Practice for UK Education when helping international students apply to BU. 

However, we do recognise that occasionally applicants may have reason to raise a concern about the education agent who has supported them with their application process. If you wish to submit a complaint about one of our education agents, please read the Bournemouth University Education Agent Complaints Process and submit this form via email: [email protected]