Access to information and services is becoming increasingly digitalised.

An older couple sat on a sofa on a laptop and tablet Image courtesy of the Centre for Ageing Better image library

It is reported that a quarter of people aged 65 and over with internet access lack the skills to use it independently.

This is problematic for many older people and their families, given the digitalisation of key support services - including health and social care. 

Co-created by older people and academic researchers, this project will explore what it means to be an older person in a digital world.

Understanding ageing in a digital world

The integration of technology into everyday life is changing experiences and social attitudes towards ageing. In a digital world, older people face opportunities and challenges. Some embrace digital tools for connectivity and learning, while others feel alienated by rapid changes.

Using a method called 'Photovoice', participants in the project will: 

  • Take Photographs - to illustrate what it means to be an older person in a digital world.
  • Participate in an interview – with researchers to discuss their photos and share their experiences.
  • Come together in a group discussion – to identify key messages that they feel are important to share about their experiences.

Learning will be shared through: 

  • Photo exhibition - The photographs and key messages will be displayed in a public exhibition.
  • Round table discussion - Key stakeholders (such as local council, care sector, charity and third sector) will be invited to view and discuss the exhibition and contribute ideas to toolkit.
  • Toolkit of best practice recommendations - key stakeholders and older people will co-create guidance based on project findings.
Dr Michelle Heward

Dr Michelle Heward

Project lead

We hope this project will shed light on the impact of the digitalisation of society on older people.

Working together with local older people

This project is co-created and co-delivered by a group of older people and academic researchers known as the Ageing and Dementia Research Centre (ADRC) Research Participation Group. 

Members of the group were keen to contribute to all stages of the research process - from design, to execution, interpretation and dissemination. 

By involving older people as co-researchers, this project enhances the research process by grounding it in lived experience.

"This project allows us to support and develop them as co-researchers," said Dr Michelle Heward, the project lead.

"The focus on technology is pertinent to the group who have revealed mixed experiences and attitudes towards digital technologies. 

"They have told us they find it fascinating, yet terrifying at the same time. Some have been caught up in scams, or know of others who have, and this has made them ‘wary’ about using technology." 

"A lot of older people are frightened of being involved with digital technology because of the fear of scamming," an older co-researcher added. "Breaking this down, by using photographs might help to break down some of the barriers - as it is a fun thing to do."

This project is funded by the British Society of Gerontology (BSG) Averil Osborn Award for Participatory Research. The views expressed and discussed may not represent the views of the BSG.