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Frequently Asked Questions

AskBU: contact us

The AskBU team will be available throughout the summer from Monday to Friday, 10am-4pm. Contact us:


AskBU is your one-stop-shop for student enquiries – we're open during term time and vacations

Our friendly, professional and helpful advisers are available to help you with information, advice and guidance throughout your studies at BU. You can contact us by email and phone, or drop in to see us at Talbot or Lansdowne Campus. There are also confidential interview rooms available if you'd like to discuss your query in private. We personally reply to every email enquiry and aim to do so within 2-3 working days. During very busy periods this may increase to around 5 working days. If your enquiry is urgent please call us or pop in to see us on campus.

Opening times and contact details
Monday - Friday 10am-4pm
Phone +44 (0)1202 969696
Email  askbu@bournemouth.ac.uk
Talbot Campus AskBU, The Base, Bournemouth University, Poole House, Fern Barrow,
Poole, Dorset, BH12 5BB*
Lansdowne Campus AskBU, Bournemouth House Library, 19 Christchurch Road,​
Bournemouth, Dorset, BH1 3LH*

*Please note: AskBU are not able to provide face to face support while the university campus is closed - please email or call instead. Or you can also try our online FAQs.

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