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Frequently Asked Questions

AskBU: contact us

You can contact us on 01202 969696 - option 1 or by email on askbu@bournemouth.ac.uk, Monday to Friday, between 9am – 5pm (4.30pm Fridays). You can access our online FAQs 24/7. 

Covid-19

If you are in the local area and test positive for Covid-19, please report this via email to covid@bournemouth.ac.uk to make us aware. Our Covid support page has lots of helpful information including food shopping and emergency contacts.

If you are in need of emergency support with obtaining essential supplies such as food or medicines, please telephone our emergency contact number on 01202 962222 where your details will be taken and passed to our out of hours Welfare Duty Officer who will follow up with you. Please also check our Covid FAQs page for more useful information​.

Please note: The Base in Poole House (Talbot Campus) and the AskBU desk at Bournemouth House Library (Lansdowne Campus) are not currently open, please call or email us as above.


AskBU is your one-stop-shop for student enquiries

Our friendly, professional and helpful advisers are available to help you with information, advice and guidance throughout your studies at BU. You can contact us by email and phone, as below.

We personally reply to every email enquiry and aim to do so within 2-3 working days. During very busy periods this may increase to around 5 working days. If your enquiry is urgent please call us or pop in to see us on campus. Please also check our online FAQs for more information.


Opening times and contact details
Monday - Friday 9am - 5pm (4.30pm Fridays)
Phone +44 (0)1202 969696
Email askbu@bournemouth.ac.uk

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