Opening times and contact details

Monday - Thursday 9am - 6pm at Fusion Building, Talbot Campus
9am - 5pm at BGB, Lansdowne Campus
Fridays 9am - 4.30pm
Phone 01202 969696 (closed 1-2pm daily)
Email [email protected]
At Talbot Campus* FG04, Fusion Building, Fern Barrow, Poole, Dorset, BH12 5BB - view map
At Lansdowne Campus Helpzone at Bournemouth Gateway Building,
St. Pauls Lane, Bournemouth, Dorset, BH8 8GP - view map
(AskBU desk closed 1-2pm daily)

*Please note: AskBU have temporarily moved from Poole House to the ground floor of the Fusion Building, room FG04

About our team

Our friendly, professional and helpful advisers are available to help you with information, advice and guidance throughout your studies at BU. You can contact us by email and phone or drop in to see us at Talbot or Lansdowne Campus. There are also confidential interview rooms available if you'd like to discuss your query in private. 

We personally reply to every email enquiry and aim to do so within 2-3 working days. During very busy periods this may increase to around 7 working days. If your enquiry is urgent, please call us or pop in to see us on campus. 

You can also view our online FAQs which may help to answer your query.