AskBU: contact us

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Frequently asked questions

AskBU: contact us

AskBU is your one-stop-shop for student enquiries - you can contact us by email and phone, or drop in to see us at Talbot or Lansdowne Campus - we're open during term time and vacations. 

Key information

Opening hours

Our face-to-face and phone services are operating reduced hours over the summer vacation, from 9am - 3pm, Monday to Friday (closed 1pm - 2pm).

Visit us at The Base in Poole House, Talbot Campus 

Phone - call us on 01202 969696

Email - [email protected]

​Contact us

By phone, email, or visit us on campus at The Base, Talbot Campus.

Please note: The AskBU desk at Bournemouth Gateway Building, Lansdowne, will be closed during August.

You can also access our online FAQs 24/7.

The latest information from BU can be found in our Coronavirus FAQs.  

About our team

Our friendly, professional and helpful advisers are available to help you with information, advice and guidance throughout your studies at BU. You can contact us by email and phone or drop in to see us at Talbot or Lansdowne Campus. There are also confidential interview rooms available if you'd like to discuss your query in private. 

We personally reply to every email enquiry and aim to do so within 2-3 working days. During very busy periods this may increase to around 7 working days. If your enquiry is urgent, please call us or pop in to see us on campus. Or you can also try our online FAQs. 


Please check our Covid FAQs for more information​. If you need support please contact AskBU.

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