Opening times and contact details

Please note: AskBU phone lines will be closed from 1.45pm - 4.30pm on Wednesday 5 and 12 June, and 24 July. The AskBU desk at Bournemouth Gateway Building will be closed from 12.30pm - 5pm on these dates.

Opening hours

Monday - Thursday, 9am - 5pm
Friday, 9am - 4.30pm
Contact us by phone 01202 969696 (phone line open 9am - 4.30pm)
Contact us by email [email protected]
Visit us at Talbot Campus The Hub, Poole House, Fern Barrow, Poole, Dorset, BH12 5BB - view map
Visit us at Lansdowne Campus Helpzone at Bournemouth Gateway Building, (AskBU desk closed 1pm - 2pm daily)
St. Pauls Lane, Bournemouth, Dorset, BH8 8GP - view map 

About our team

Our friendly, professional and helpful advisers are available to help you with information, advice and guidance throughout your studies at BU. You can contact us by email and phone or drop in to see us at Talbot or Lansdowne Campus. There are also confidential interview rooms available if you'd like to discuss your query in private. 

We personally reply to every email enquiry and aim to do so within 2-3 working days. During very busy periods this may increase to around 7 working days. If your enquiry is urgent, please call us or pop in to see us on campus. 

You can also view our online FAQs which may help to answer your query.