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Frequently Asked Questions

AskBU: contact us

You can contact us on 01202 969696 - option 1 or, Monday to Friday, between 9am – 5pm (4.30pm Fridays). You can also access our online FAQs 24/7.

*Please note: Unfortunately The Base in Poole House (Talbot Campus) and the AskBU desk at Bournemouth House Library (Lansdowne Campus) are not currently open, please call or email us as above.

The latest information from BU can be found in our Coronavirus FAQs

AskBU is your one-stop-shop for student enquiries – we're open during term time and vacations

Our friendly, professional and helpful advisers are available to help you with information, advice and guidance throughout your studies at BU. You can contact us by email and phone, or drop in to see us at Talbot or Lansdowne Campus. There are also confidential interview rooms available if you'd like to discuss your query in private. We personally reply to every email enquiry and aim to do so within 2-3 working days. During very busy periods this may increase to around 5 working days. If your enquiry is urgent please call us or pop in to see us on campus. Or you can also try our online FAQs.

Opening times and contact details
Monday - Friday 9am - 5pm (4.30pm Fridays)
Phone +44 (0)1202 969696
Talbot Campus *AskBU, The Base, Bournemouth University, Poole House, Fern Barrow,
Poole, Dorset, BH12 5BB
Lansdowne Campus *AskBU, Bournemouth House Library, 19 Christchurch Road,​
Bournemouth, Dorset, BH1 3LH

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