We are keeping all of our facilities under review following the latest Government guidance and will be updating this page as and when we receive updated information.
Following the Government’s announcement on 23 March instructing people to stay at home for anything but very limited, essential activity, both of our campuses are now fully closed. This includes the Open Access Centres and all staff offices. Please do not come to campus for work or study purposes.
Contacting our student services teams
If you are worried about the impact the current situation is having on your wellbeing and studies, some of our student services are still available via email and phone if you need support or advice.
Our Student Services teams are available via phone and email from Monday to Friday, 10am-4pm. This includes; Additional Learning Support, AskBU, Careers & Employability, Financial Support, Faith & Reflection, Immigration Support, Residential Services, Student Wellbeing. You can find all of the contact details under the Current students section of our How to contact us page, along with the information below.
As of Wednesday 25 March, the UNIBUS service will no longer run until further notice. This page will be updated with the latest information, but you can also check the UNIBUS website for further updates on the timetable.
From Monday 23 March our IT Services team will be available from 8am until midnight, from Monday to Sunday. Please call 01202 965515 (option 1).
Although the libraries are closed, the online chat will be staffed 9am-5pm, Monday to Friday.
All book and DVD loans will be extended until 29 April and there is also a new e-resource available to all students. If you have any queries, please contact the Library team on Chat or by email to [email protected].
The Student Medical Centre will be closed from Monday 23 March - if you need to make an appointment please call the Talbot Medical Centre in Wallisdown which remains open on 01202 636400 (view map for details). At the moment bookings cannot be made through e-consult or in person, so please book all appointments over the phone.
Neighbourhood Policing Team
The NPT will no longer be on campus but you can contact them by email on [email protected] or by calling 101.
In support of the social distancing guidelines ResLifeBU physical social activities are not currently taking place. However, there will be virtual activities taking place which are available for all BU students, so do follow us on Facebook @BUResLife to get involved.
Student Wellbeing support
If you need to contact the Student Wellbeing team you can email [email protected], emails will be monitored between 9am-5pm Mon-Fri. Unfortunately due to technical difficulties we are unable to receive incoming calls at the moment and are looking at ways to resolve this. In the meantime if you are expecting any contact from us please check your emails and texts.
If you feel you need urgent help or support then there are options available:
- Connections – 24 hour local NHS crisis number – 0300 123 5440
- Samaritans – 24 hour national listening service – 116 123
- Retreat – face to face community clinic open every evening from 4.30-12 midnight for anybody in self-defined crisis. It is staffed by nurses and peer specialists (people with lived experience of a mental health condition). For more information please have a look at their website.
- Big White Wall - 24 hour online anonymous mental health support service, which has specific advice if you're concerned about coronavirus. You can find out more about how to access this free service on their website.
There is also some good advice around looking after yourself and others during the coronavirus outbreak on our coronavirus news pages.
The SUBU Advice service will be open for phone calls and emails. You can call during 2-4pm and request a call back on 01202 965779.
For the latest news and information about the coronavirus outbreak, please check our information pages. These will be regularly updated. Save the Student website also has some really good advice about self-isolating at university.