We’ve teamed up with Health Assured to bring you the Student Assistance Programme – a helpline and digital platform to help you with any personal or student-related problems.
Issues we can help with
The Student Assistance Programme can provide support for a variety of personal matters, including:
Money worries
Student loans and tax information
Stress and anxiety
Housing and tenancy concerns
Alcohol and drug issues
Bereavement and loss
Relationship problems
Medical support
Help with family issues
Childcare support.
Talk to someone
You can access a free 24/7 confidential phoneline providing emotional or practical support from a trained advisor or counsellor, 365 days a year. Support is available in over 200 languages; simply let the helpline know that English isn't your first language, and the advisor will do the rest.
Call 0800 028 3766 to speak to an experienced advisor who will offer support and guidance in a friendly, non-judgemental manner. The counsellors on the helpline will triage and provide early interventions. You can take advantage of structured counselling or use the helpline to work through your current situation.
Download the app
You can download the comprehensive health and wellbeing app called ‘Wisdom’ to manage your wellbeing with a range of tools available 24/7 to support your needs including:
Four-week plans
Mini health check
Wellbeing videos
Weekly mood tracker
Breathing techniques
Personalised news feed.
The app is available to download from both IOSor Androidand will require a unique BU code to log in when prompted.
You can also contact the service through call back request, email or manned live chat within the app.
