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Find the answer to your query in our FAQs

Frequently Asked Questions

AskBU is your one-stop-shop for student enquiries – we're open during term time and vacations

Our friendly, professional and helpful advisers are available to help you with information, advice and guidance throughout your studies at BU. We're based at both Talbot and Lansdowne campuses and there are also confidential interview rooms available if you'd like to discuss your query in private. We personally reply to every enquiry and aim to do so within two to three working days. During very busy periods this may increase to around 5 working days. If your enquiry is urgent please phone us.

Opening times and contact details
Monday - Friday 8.30am-5pm (4.30pm on Fridays)*
Phone +44 (0)1202 969696
Talbot Campus AskBU, The Base, Bournemouth University, Poole House, Fern Barrow,
Poole, Dorset, BH12 5BB
Lansdowne Campus AskBU, Bournemouth House Library, 19 Christchurch Road,​
Bournemouth, Dorset, BH1 3LH

*Please note the service will be closed from 2pm-3.30pm on Wednesdays for staff training