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Frequently Asked Questions

Winter break closure dates

AskBU will be closed from 4.30pm on Friday 21 December until 8.30am on Wednesday 2 January 2019.
Find out what's open and when at BU over the winter break.


AskBU is your one-stop-shop for student enquiries – we're open during term time and vacations

Our friendly, professional and helpful advisers are available to help you with information, advice and guidance throughout your studies at BU. We're based at both Talbot and Lansdowne campuses and there are also confidential interview rooms available if you'd like to discuss your query in private. We personally reply to every enquiry and aim to do so within two to three working days. During very busy periods this may increase to around 5 working days. If your enquiry is urgent please phone us.

Opening times and contact details
Monday - Friday 8.30am-5pm (4.30pm on Fridays)*
Phone +44 (0)1202 969696
Email  askbu@bournemouth.ac.uk
Talbot Campus AskBU, The Base, Bournemouth University, Poole House, Fern Barrow,
Poole, Dorset, BH12 5BB
Lansdowne Campus AskBU, Bournemouth House Library, 19 Christchurch Road,​
Bournemouth, Dorset, BH1 3LH

*Please note the service will be closed from 2pm-3.30pm on Wednesdays for staff training