Urgent medical and wellbeing support

There is always support available. Find out how you can get urgent help over the phone, online, or in person, 24/7.

Need medical help now? 

  • Book an emergency appointment with your GP surgery. The Medical Centre on Talbot Campus is open during term-time, Monday to Friday, 8:45am-5pm
  • For emergency contraception contact the Sexual Health Dorset clinic0300 303 1948
  • If you need urgent medical help call NHS 111
  • If you need immediate medical help call 999 or 01202 962222 if you're on campus
  • The nearest hospital is the Royal Bournemouth Hospital  approximately 8 minutes from Lansdowne Campus and 13 minutes from Talbot Campus by car. It has a 24-hour A&E department.

If you need non-urgent medical advice:  

  • Visit the out of hours service at the Boscombe & Springbourne walk-in health centre, on Saturdays and Sundays, from 8am-7:45pm
  • Call Talbot Medical Centre in Wallisdown (63 Kinson Road, BH10 4BX) on 01202 636400,​ from 8am-6:30pm
  • View the NHS Health A-Z guide; a complete guide to conditions, symptoms and treatments, including what to do and when to get help

Need to talk to someone?

  • Student Assistance Programme: speak to an adviser or counsellor round the clock for mental health guidance and support. Freephone: 0800 028 3766

  • Connection: a 24/7 NHS helpline for non-emergency mental health issues. Freephone: 0800 652 0190

  • Visit The Retreat. Based in Bournemouth and Dorchester, The Retreat provides a safe space if you feel that you are reaching crisis point and need help.

Prefer support online or via text? 

  • Visit our Student Assistance Programme webpage. Speak to an adviser or counsellor 24/7 for mental health guidance and support. Alternatively download the My Health Advantage app to live chat or email an adviser
  • For mental health support via text message, text 'STUDENT' to 85258
  • Visit the Student Space website. It's led by Student Minds, the UK's student mental health charity
an image of talbot house

Medical Centre

The BU Medical Centre is based at Talbot House, on Talbot Campus, and is open to all BU students - offering a full range of medical services and health advice.

Students outside the Medical Centre on Talbot Campus

Student Wellbeing service

Run in partnership with Dorset HealthCare University NHS Foundation Trust, our Student Wellbeing service is a free, confidential, specialist service designed to help students who need specific support.