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Student Wellbeing

The Student Wellbeing service based at Talbot House, Talbot Campus and is open Monday - Friday, 9am-5pm. 
You can contact the team by email studentwellbeing@bournemouth.ac.uk, or call 01202 965020. 

New for this term - we are now offering appointments at Lansdowne on Wednesdays, Thursdays & Fridays - please call or email Student Wellbeing for more information or to book.


Student Wellbeing has a range of options to meet your needs and our Wellbeing Advisors are on hand to help you decide the best way forward. The service is confidential and completely free.

We offer a range of support, including:

  • Support from a Wellbeing Advisor who can offer practical help with issues such as stress, worry, homesickness, panic, sleeping and eating difficulties, lifestyle issues and low mood or anxiety. Your Wellbeing Advisor will help you to access more intensive support if it is needed.
  • Support from a counsellor: The service offers a block of six sessions with a counsellor. Counselling offers a place to talk about and reflect on whatever is troubling you in a safe, supported and confidential environment.
  • Drop-in support: The service provides regular drop-in sessions during term-time on Mondays (2-3pm), Tuesdays (12.30-1.30pm) and Thursdays (3-4pm). In addition, Dorset Rape Crisis will be running drop-in sessions at Student Wellbeing on the first Monday of every month 11.30am-3.30pm.
  • Workshops: We run regular workshops covering topics such as Mood Boost, Managing Worry, Self-Esteem & Communication, Managing Anxiety & Panic, Managing Our Time, Goal Setting & Keeping Well, Relaxation, Improving Sleep or Exam Stress. Email studentwellbeing@bournemouth.ac.uk to find out more.
  • Information and links to other services that you can access in the community, including Steps2Wellbeing for Cognitive Behavioural Therapy. We can help you find and access services supporting a range of issues including eating disorders, drug and alcohol use, sexual health and bereavement.

Under current funding arrangements, students attending Partner Colleges (including those on BU programmes) are not eligible to use the service. Arrangements are in place for counselling to be provided by the Partner Colleges.

Looking after yourself

5 Steps to Wellbeing

We care about your health and wellbeing. Here are five steps that promote emotional and physical good health.

Connect with people around you - Meet new friends through our clubs and societies and social events. The Events Guide in your welcome pack includes a range of activities as well as details of excursions.

Be active - Our sports facilities are for people of all abilities - you can join the gym, try snowboarding, surfing or go to a yoga class.

Keep learning - Your BU experience isn’t just about your course. Learn to play the guitar with our music department or a new language with our Languages@BU programme. Visit an art exhibition at the Atrium Gallery.

Give to others - Participate in Make A Difference (MAD) day or take part in Raising & Giving (RAG) with SUBU or find out about the volunteering opportunities at BU. Taking part in these activities is fun and will make you feel good.

Take notice - Practise mindfulness and learn to recognise what makes you feel anxious. Our Student Wellbeing team offers sessions to help you develop your resilience and deal with life’s issues. Look out for your flat and classmates’ wellbeing too, as they might not like to say if they’re struggling.

Big White Wall

Big White Wall (BWW) is an online mental health support service available 24/7, and is completely anonymous so you can express yourself freely and openly. Professionally trained Wall Guides monitor the community to ensure the safety and anonymity of all members.

In addition to BWW’s online community, you will have access to a wealth of useful information and can work through tailored self-help programmes covering topics such as anxiety, sleep, weight management, depression and many more.

Access to this service is free to all BU students - when you click on the ‘join us’ section you simply need to enter a few details under the ‘organisation’ section, but all details will remain completely anonymous. You should also set up a username that can't be identified to you. After 6 months you'll receive a reminder from BWW with an option to renew your account. Visit the Big White Wall website for more information or to sign up.

The Retreat

The Retreat provides a safe and welcoming environment for people who have self-identified their crisis and want to access support. The Retreat will not offer medication or formal therapy but will support and promote self-management.

It is staffed by both peer specialist and mental health professionals and is based at Hahnemann House, Hahnemann Road, Bournemouth, BH2 5JW. The operating hours are:

  • Monday to Thursday, 4.30pm-12am 
  • Friday to Sunday, 6.30pm-2am

It is open to anyone who is 18 and over and lives in Dorset, a person can present at The Retreat if they feel that they are in crisis, are pre-empting a crisis or are seeking support. You do not need to call ahead but can just turn up. There will be options to engage in peer support in a café style area, to take some time out in a relaxing or low stimulus environment; and/or access structured 1:1 support with either a peer specialist or clinician. There will also be the capacity for mental health professionals working in The Retreat to escalate to further clinical support if required. For more details visit The Retreat website.

Want to talk to somebody but not on campus or in Bournemouth?

If you're not on campus at BU there is a range of services available to you, including access to local support services. See the full information on our FAQs page.

More information

How to access us

Learn how to register with our service and book an appointment or come to a drop-in session

Student Wellbeing is run by Bournemouth University in partnership with Dorset HealthCare University NHS Foundation Trust.