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Student Wellbeing

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Student Wellbeing

The Student Wellbeing service is confidential, completely free and open to all BU students who are experiencing stress, anxiety or low mood. 

Key information


Currently, our service is limited due to the ongoing Covid-19 situation but you can contact us by email, or we are running virtual drop-ins during term time, Monday to Friday, 1pm to 2pm.

University Mental Health Day: Thursday 4 March 2021

To support University Mental Health Day we are opening our digital drop-in on Thursday 4 March from 10am - 12pm and 1pm - 4pm. To access this please click this link and fill in your full name and date of birth.

For urgent help

If you feel you need urgent help or support, you can contact the following services:

Connections – free 24-hour local NHS crisis number – 0800 652 0190

Samaritans – 24-hour national listening service – 116 123.

Unfortunately, due to technical difficulties, we are unable to receive calls. In the meantime, if you are expecting any contact from us please check your emails and texts. You can also contact AskBU on 01202 969696 and
The Student Wellbeing service is run in partnership with Dorset HealthCare University NHS Foundation Trust. It's confidential, completely free and open to all BU students who are experiencing stress, anxiety or low mood. To contact us email  

Please note: Under current funding arrangements, students attending Partner Colleges (including those on BU programmes) are not eligible to use the service. Arrangements are in place for counselling to be provided by the partner colleges. 

There’s no shame in asking for help
The Student Wellbeing team is amazing. These people really know what they are talking about when you go there with any issues. They also understand the different courses and the types of pressures you may face at BU, so use them if you need to. 

Services available for you

Need a little support? BU's got you
You’re not alone! BU’s got everything from academic and financial support to a little extra help with emotional and medical advice. Please don’t suffer in silence, reach out to BU and they will be able to help. 

Frequently asked questions