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Student Wellbeing

Student Wellbeing

The Student Wellbeing service is confidential, completely free and open to all BU students who are experiencing stress, anxiety or low mood. 

Key information

Student Wellbeing are operating both from Talbot Campus and remotely. We are contactable via telephone and email during our opening hours, which are Monday - Friday, 9am-5pm.

We are offering a range of options, including remote sessions via telephone and video, as well as our drop-in on campus, Monday to Friday, 1 - 2pm.

If you feel you need urgent help or support, you can contact the following services:

Connection – free 24-hour local NHS crisis number – 0800 652 0190
Samaritans – free 24-hour national listening service – 116 123
STARS (Sexual Trauma And Recovery Service) – drop in at the Student Wellbeing office first Monday of the month, 11am - 12pm:
1 Nov, 6 Dec, 10 Jan, 7 Feb, 7 Mar, 9 May, 6 Jun.

The Student Wellbeing service is run in partnership with Dorset HealthCare University NHS Foundation Trust. It's confidential, completely free and open to all BU students who are experiencing stress, anxiety or low mood. To register for emotional support for stress, anxiety or low mood please see the Booking An Appointment Section below.

Please note: Under current funding arrangements, students attending Partner Colleges (including those on BU programmes) are not eligible to use the service. Arrangements are in place for counselling to be provided by the partner colleges.

Services available for you

There’s no shame in asking for help
The Student Wellbeing team is amazing. These people really know what they are talking about when you go there with any issues. They also understand the different courses and the types of pressures you may face at BU, so use them if you need to. 

Frequently asked questions

The Samaritans drop-in centre in Bournemouth


If you're having a difficult time, struggling with everyday life, or are worried about someone else, the Samaritans can help you.

The Retreat

The Retreat

If you are struggling to cope with life and feel yourself approaching a crisis point The Retreat provides a safe space.

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The Connection is a free, 24/7 helpline providing mental health advice and support for all ages.

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5 steps to wellbeing

Evidence suggests that putting these five steps into practice could improve your mental health and wellbeing.