Whether you need some help adjusting to uni life or you're struggling beyond your first year, our [email protected] team are your first point of contact. They offer a wide range of support and advice so that you can make the most of your time with us. This might involve connecting you with other teams across BU, including specialist support.

More about how the team can help

If a wellbeing-related issue is affecting your studies or student life in general – from feeling overwhelmed to loneliness and homesickness, or other personal issues – you might need some support. That’s where our [email protected] team come in. They can:

  • Meet with you one-to-one to discuss what’s worrying you
  • Provide information about and signpost you to BU specialist support services, such as learning support, mental health support and disability support.

Get in touch

To arrange an initial chat with a member of the team, you can either:

If you have an academic issue, please contact your Programme Support Team in the first instance. If you don't know who they are or how to get in touch with them, AskBU can help.

Access urgent support

Need to talk?

Get in touch with our Student Assistance Programme 

Speak to an adviser or counsellor 24/7 for mental health guidance and support:

Visit our Student Assistance Programme webpage

Need medical help?

  • If you need urgent medical help, call NHS 111
  • If you need immediate medical help or attention, call 999 or 01202 962222 if you're on campus

Access the right support for you

Student Centre

Looking for support?

Whether you're looking for academic, personal, financial or career support - find out how we can help.
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SUBU Advice

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Your one-stop-shop for student enquiries - contact us by email and phone, or drop in to see us at Talbot or Lansdowne Campus.