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Our staff

Head of Department of Tourism & Hospitality

Professor Dimitrios Buhalis - Marketing and technology; strategy; tourism management and marketing; information communication technology; E-tourism; smart tourism; SOCOMO marketing (social media context and mobile marketing); augmented reality; experience management and personalisation; reputation and social media strategies; accessible and special diet (alergens) tourism 

Department staff

  • Dr Sean Beer, Senior Lecturer in Agriculture - Food and drink culture and gastronomy; local food; food supply chains; authenticity; agriculture; sustainability; ethics, both in general and with specific reference to research; qualitative research in particular phenomenology; philosophy
  • Dr Avital Biran, Principal Academic in Tourism Management - Tourist behaviour and experience; heritage and dark tourism; gender issues in tourism academia and industry; wellbeing of tourists, local communities and employees sexual harassment; tourist emotions; reconnection through tourism
  • Professor Adam Blake, Professor of Economics & Econometrics - Tourism economics; impact analysis; tourism development; developing economies; poverty; impact of events; tourism expenditure; CGE modelling
  • Dr Lorraine Brown, Associate Professor - International education; culture contact; food and culture; tourism; identity and transformation; authenticity; literary tourism; tourism and memorials; qualitative research methods
  • Dr Stephen Calver, Reader - Marketing; surveys; quantitative research; statistical analysis
  • Dr Anya Chapman, Senior Lecturer in Tourism Management - Coastal tourism; tourism employment; destination regeneration; tourism attraction management; tourist behaviour and misbehaviour
  • Robert Collier - Chef/Demonstrator
  • Dr Susanna Curtin, Senior Lecturer - Nature-based and eco-tourism; wildlife tourism; consumer behaviour; animals and tourism; conservation volunteering and tourism 
  • Dr Daisy Fan - Lecturer in Tourism & Hospitality - Tourist behaviour; Social contact; tourist-host interaction; cultural distance; social sustainability in tourism; ethnocentrism; cruise travel; travel motivation; Chinese tourists studies
  • Crispin Farbrother, Senior Lecturer in Hospitality Management - Hospitality education; hospitality operations; food and beverage management; special diet (vegetarianism); sustainability; food services management; hospitality facilities management; couch surfing; sharing economy; professionalism
  • Dr Viachaslau Filimonau, Principal Academic in Hospitality Management - Sustainable tourism; transport and tourism
  • Dr Tim Gale, Senior Lecturer in Tourism Management - Tourism planning and development; coastal and marine tourism; ‘new’ tourism spaces and places (urban beaches, immersive events, etc); virtual travel; mobilities and migration; place promotion; foresight and futures studies; tourism education/pedagogy
  • Dr Charalampos (Babis) Giousmpasoglou - Senior Lecturer in Hospitality & Tourism Marketing Management - HRM; OB; managerial work; competencies, occupational identity; occupational culture; IHRM; cross cultural management; hospitality management; hospitality education; M-Learning; academic governance; brain drain in HE
  • Professor Heather Hartwell - Food; nutrition; eating behaviour; public health; food service system; hospital food service; provision of food and menu choice in healthcare; medical tourism; wellness tourism
  • Johnathan Hibbert - Business Development Officer
  • Dr Julia Hibbert, Postdoctoral Research Fellow
  • Philippa Hudson, Senior Lecturer - Food safety; food microbiology; food security and insecurity; future of food
  • Professor Adele Ladkin, Professor in Tourism Employment - Tourism labour; hospitality labour; tourism and hospitality work and employment; work-based wellbeing; work-life balance; mobile working; migrant workers; education; travel and family; tourist experiences; co-creation and technology; information communication technology; human resource management (education, career development and leadership); qualitative methodologies
  • Christian Lemmer - Hospitality & Facilities Manager
  • Julie Liddell - Technical Officer (Laboratory)
  • Dr Duncan Light, Senior Lecturer - Heritage tourism; dark tourism; the politics of tourism; tourism geography; tourism in Romania (in both communist and post-communist contexts); Dracula tourism; central and eastern Europe
  • Dr Philip Long, Senior Principal Academic - Festivals, cultural events and their tourism dimensions; connections between creative industries and tourism; diaspora communities, social exclusion and tourism; relationships between tourism, alcohol and public health
  • Dr Evangelia Marinakou - Senior Lecturer - Human resources management, gender issues in management, leadership, hospitality management and education.
  • Dr Hanaa Osman, Principal Academic - Hospitality marketing; hospitality education; emotional intelligence of educators; emotional intelligence of tourists; tourism in Islamic destinations
  • Maggie Pinfield - Trainer Stores Technician
  • Steve Richards, Senior Lecturer in Tourism & Leisure Management - Tourism development; destination competitiveness; visitor attraction management; tourism futures; market appraisals; impact studies
  • Samantha Richardson - Academy Director NCTA
  • Derek Robbins, Senior Lecturer - Transport and tourism; sustainability; slow tourism; airport policy; cruise shipping; climate change - strategies for mitigation and adaption; whole life carbon costing  
  • Dr Philip Ryland, Associate Dean Student Experience - Environmental interpretation; wildlife and ecotourism; garden and landscape: design and management
  • Jeff Sadd - Lecturer
  • Dr Svetla Stoyanova-Bozhkova - Senior Lecturer in Tourism and Hospitality Marketing Management - Tourism development; transition economies; sustainability; destination management; marketing; customer experience management; cross-cultural issues; personal development and leadership; emotional and social intelligence; qualitative methodologies
  • Philip Swaffer - Chef/Demonstrator
  • Simon Thomas, Senior Lecturer in Human Resource Management & Personal Development - Human capital development; strategic change management; organisational behaviour; business consultancy; hospitality management
  • Richard Ward, Lecturer in Hospitality Management - Food and drink; young people, culture and behaviour; drinking habits of young people; hospitality education; hospitality management; food safety
  • Dr Philipp Wassler - Lecturer - Phenomenology; tourist experience; cultural studies; Chinese tourism; tourism in Asia; qualitative research 
  • Professor Keith Wilkes, Professor Emeritus in Tourism - Tourism development, visitor attractions, heritage management and tourism education