How to book accommodation

To access the Accommodation Portal: You will need your BU student login, which comprises a username and password. Don't have it? Don't worry:

• Your username along with your password was sent to you by email when you first applied to BU (please check your email records)
• If you have lost this email then you can search your email folders for an email from BU Account Notification or with the subject title Your BU Student Account (remember to check your junk and deleted items)
• Once you have located this email you can retrieve your username and password (you can even reset your password from a link in this email if you wish)
• You can then log in to the Accommodation Portal
• Please make sure you enter your full username of [email protected] followed by your password.

If you cannot locate your email then you should contact our AskBU Team on +44 (0)1202 969696, Monday to Friday, 09:00 to 16:30.

Once you are logged into the Accommodation Portal, select ‘Registration and Booking’ and follow the two-stage process to choose and secure your room:

• Stage 1: Register your interest in accommodation
• Stage 2: Choose and book your room

Confirming your booking

You will need to make a payment to secure your room:

• If your room is booked directly with BU (Student Village, Unilet and Dorchester House), we will request your first rent payment of £250. You will then need to make this payment within 24 hours. If payment is not made by the deadline, your reservation might be cancelled and the room released for others to book
• If you select any of our other accommodation options, the required payment to confirm your booking is detailed in our Accommodation Price Guide. Your booking will be handled by one of our accommodation partners who will be in contact with you within five working days to request payment to confirm the booking. Please keep checking your email and respond within the deadline provided.

Stage 1: Register your interest

The Portal will open for Stage 1 (registration of interest) from Tuesday 21 October. To be eligible to login to complete Stage 1 and register their interest the applicant needs to be CF or UF.

Stage 2: Choose and book a room

Unconditional Offer-holders (UF):

Once you have completed Stage 1 you'll be able to complete Stage 2, where you choose and book your room for January 2026. The Portal will be open for bookings from 10am, Tuesday 21 October 2025 and all eligible applicants will be contacted by email with instructions on what to do nearer the time.

Conditional offer-holders (CF):

Once you have completed Stage 1, you will need to wait for your offer status to become Unconditional Firm (UF) before you can complete Stage 2, where you choose and book your room for January 2026.

Stage 1: Register your interest

The Portal will open for Stage 1 (registration of interest) from 10am, Tuesday 11th November. To be eligible to login to complete Stage 1 and register their interest the applicant needs to be CF or UF.

Stage 2: Choose and book a room

Unconditional offer-holders (UF):

From Tuesday 24 March 2026, so long as you have completed Stage 1, and met the terms of the Accommodation Guarantee, you’ll be able to complete Stage 2, where you choose and book your room for September 2026. All eligible applicants will be contacted by email with instructions on what to do.

Conditional offer-holders (CF):

From Tuesday 14 April 2026, so long as you have completed Stage 1, and met the terms of the Accommodation Guarantee, you can commence Stage 2, where you will choose and reserve a room in BU accommodation. This will then hold your room for September. However, you will not be able to complete your booking until you meet the criteria of your course offer and your status changes to Unconditional Firm (UF). Once your offer status has changed to UF you will then be able to go on to complete your booking.

Don't worry, in June, we will be releasing a variety of rooms from all of our accommodation options so there will be plenty to choose from.

Also don't worry, if you reserve a room but don't then meet the criteria of your course offer we will release you from your room reservation with no penalty.

Accommodation is guaranteed for first-year students if you have chosen Bournemouth University as your first choice by 5pm on Saturday 4 July 2026 (UCAS Extra deadline).