How to book accommodation

To access the Accommodation Portal: You will need your BU student login, which comprises a username and password. Don't have it? Don't worry:

• Your username along with your password was sent to you by email when you first applied to BU (please check your email records)
• If you have lost this email then you can search your email folders for an email from BU Account Notification or with the subject title Your BU Student Account (remember to check your junk and deleted items)
• Once you have located this email you can retrieve your username and password (you can even reset your password from a link in this email if you wish)
• You can then log in to the Accommodation Portal
• Please make sure you enter your full username of [email protected] followed by your password.

If you cannot locate your email then you should contact our AskBU Team on +44 (0)1202 969696, Monday to Friday, 09:00 to 16:30.

Once you are logged into the Accommodation Portal, select ‘Registration and Booking’ and follow the two-stage process to choose and secure your room:

• Stage 1: Register your interest in accommodation
• Stage 2: Choose and book your room

Confirming your booking

You will need to make a payment to secure your room:

• If your room is booked directly with BU (Student Village, Unilet and Dorchester House), we will request your first rent payment of £250. You will then need to make this payment within 24 hours. If payment is not made by the deadline, your reservation might be cancelled and the room released for others to book
• If you select any of our other accommodation options, the required payment to confirm your booking is detailed in our Accommodation Price Guide. Your booking will be handled by one of our accommodation partners who will be in contact with you within five working days to request payment to confirm the booking. Please keep checking your email and respond within the deadline provided.

Stage 1: Register your interest

To be eligible to login to complete Stage 1 and register your interest, you need to be a Conditional offer-holder (CF) or Unconditional offer-holder (UF).

Stage 2: Choose and book a room

Unconditional offer-holders (UF):

If you have completed Stage 1, and met the terms of the Accommodation Guarantee, you can complete Stage 2, where you choose and book your room for September 2026. All eligible applicants will be contacted by email with instructions on what to do.

Conditional offer-holders (CF):

If you have completed Stage 1, and met the terms of the Accommodation Guarantee, you can complete Stage 2, where you choose and reserve a room in BU accommodation. This will then hold your room for September. However, you will not be able to complete your booking until you meet the criteria of your course offer and your status changes to Unconditional Firm (UF). Once your offer status has changed to UF you will then be able to go and complete your booking.

Don't worry, if you reserve a room but don't then meet the criteria of your course offer we will release you from your room reservation with no penalty.

Accommodation is guaranteed for first-year students if you have chosen Bournemouth University as your first choice by 09:00 (UK time) on Thursday 13 August 2026 and have chosen your room by 17:00 (UK time) on Thursday 13 August 2026.
 

If you choose BU as your insurance choice or apply through Clearing, you will be eligible for our Accommodation Guarantee, as long as you hold an Unconditional offer and choose BU as your first choice by 09:00 on Friday 28 August 2026 and have chosen your room by 16:00 on Monday 31 August 2026.