How to log in to the Accommodation Portal
To access the Accommodation Portal: You will need your BU student login, which comprises a username and password. Don't have it? Don't worry:
- Your username along with your password was sent to you by email when you first applied to BU (please check your email records)
- If you have lost this email then you can search your email folders for an email from BU Account Notification or with the subject title Your BU Student Account (remember to check your junk and deleted items)
- Once you have located this email you can retrieve your username and password (you can even reset your password from a link in this email if you wish)
- You can then log in to the Accommodation Portal
- Please make sure you enter your full username of [email protected] followed by your password.
If you cannot locate your email then you should contact our AskBU Team on +44 (0)1202 969696, Monday to Friday, 09:00 to 16:30.
How to complete Stage 1 & 2
To complete Stage 1 and/or Stage 2: Once you are logged in to the Accommodation Portal, select 'Registration and Booking' on the top navigation. You can then follow the steps to complete Stage 1 (registering your interest) and/or Stage 2 (choosing and booking your room).
Confirming your booking: Once you've become eligible to book your room and made your selection you will need to make a financial payment to secure your room.
- If the room is booked directly with BU (Student Village, Unilet and Dorchester House) we will request your first rent payment of £250. You will then need to make this payment within 24 hours. If payment is not made by the deadline provided, the reservation can be cancelled and the room released for others to book.
- If you select any of our other accommodation options your booking will be handled by one of the Halls of Residence teams, who will be in contact with you within five working days to request payment to confirm the booking. If payment is not made by the deadline provided, the reservation can be cancelled and the room released for others to book.
Stage 1: Register your interest in accommodation (September 2025 entry)
September 2025
The online Accommodation Portal opened for Stage 1 from 6 November 2024. All applicants whose offer status is Conditional Firm (CF) or Unconditional Firm (UF) will be contacted and invited to log in to the Accommodation Portal to complete Stage 1 and register their interest in BU accommodation.
Stage 2: Choose and book your accommodation (September 2025 entry)
September 2025
Unconditional offer holders (UF):
From Tuesday 25 March 2025, so long as you have completed Stage 1, and met the terms of the Accommodation Guarantee, you’ll be able to complete Stage 2, where you choose and book your room for September 2025. All eligible applicants will be contacted by email with instructions on what to do.
Conditional offer holders (CF):
From Tuesday 29 and Wednesday 30 April 2025, so long as you have completed Stage 1 by 25 April 2025, and met the terms of the Accommodation Guarantee, you can commence Stage 2, where you will choose and reserve a room in BU accommodation. This will then hold your room for September. However, you will not be able to complete your booking until you meet the criteria of your course offer and your status changes to Unconditional Firm (UF). Once your offer status has changed to UF, you will then be able to go on to complete your booking.
Don't worry, we don't release all of the rooms at once. We know everyone wants a chance to choose the room they want so we hold back rooms from across each of our accommodation options, and then release them in batches so there will always be plenty of options to choose from.
Also don't worry, if you are a CF offer holder and reserve a room from April, but don't then meet the criteria of your course offer, we will release you from your room reservation with no penalty.