The National Student Survey (NSS) is a nationwide, online survey of undergraduate, final year students (level 6) studying at all UK universities managed by the Office for Students (OfS) on behalf of the UK funding and regulatory bodies – the Department for the Economy Northern Ireland (DfENI), the Scottish Funding Council (SFC) and the Higher Education Funding Council for Wales (HEFCW).
The survey is administered nationally by a company called Ipsos MORI, the NSS asks you to rate how much you agree or disagree with statements about key elements of your entire BU experience.
About the NSS
Taking part in the NSS is a great opportunity to reflect on your whole BU experience. We use your feedback to compile year on year comparative data and to identify areas for improvement as well as those of strength to share best practice. Results are also publicly available in the form of Unistats data, used by prospective students, their families and advisors to help make informed choices of where and what to study.
Not all students are eligible, so if you started your degree at another university and transferred to BU for your final year, have repeated your final year, or you are on a top-up degree and completed the NSS as part of your foundation course, you’re unlikely to be asked to take part in the NSS this year.
Find out more about the survey
The survey typically opens at the start of semester two each year. It will take you around ten minutes to fill in the survey which you can do via our iBU app, a link on your Brightspace homepage or online.
N.B. Please ensure that you've updated to the latest version of the iBU app - if you get any issues please contact IT Services.
Your answers will remain confidential in that they cannot be identified to you. All BU will ever know is how many students responded to the survey, along with a breakdown of your collective responses. You'll need to enter your BU student ID to start the survey so that Ipsos MORI know you're eligible.
As the deadline date for the NSS approaches, it's likely that Ipsos MORI will send you a reminder email, text or even call you if you haven't yet taken part in the survey.
FAQs about the NSS
Your tutors will tell you about the National Student Survey (NSS) and why it’s so important, and information will be available from the Students' Union and around campus too. If you still have questions, the below should help - alternatively, you can email email@example.com and we will reply as soon as we can.
What is the NSS?
The National Student Survey (NSS) is a yearly UK survey of final year undergraduate student experience. A company called Ipsos MORI run and manage the survey for the Office for Students (OfS) on behalf of the UK funding bodies.
What are the results used for?
Results are published every August to help future students, their families and advisors choose where and what they want to study. Universities are also given anonymous feedback from the survey, so they understand what they are doing well and areas for improvement.
At BU, we aim to resolve your feedback before you get to the end of your course. We gather your feedback throughout your studies through our student reps and mid-unit assessment (MUSE). We analyse the data regularly and are constantly trying to improve things so your student experience is as good as it can be.
What will I be asked when I take part in the NSS?
The survey asks about your satisfaction across a range of topics related to your whole course experience:
- Teaching on your course
- Learning opportunities
- Assessment and feedback
- Academic support
- Organisation and management
- Learning resources
- Student voice
- Learning community
- Student engagement.
What do I need in order to take part in the survey?
You will be asked to enter your student reference number when you fill in the NSS. This is displayed on the bottom right of your student card. It begins with a 4 or occasionally a 9 and is the number you put on your exam papers (not your 's' or 'i' number).
If you filled in the NSS using your 's' or 'i' number, your answers will still be valid as the survey company will still be able to use your responses - but they will need to match the data manually so it may take a little longer to send your confirmation email.
You will also be asked to enter:
- University name
- First and third letter of forename
- First four letters of surname
- Day and month of birth
How will I know if I have won a prize?
Prize winners are selected at random by the survey organisers, Ipsos MORI, and details are sent to BU by the end of May. We'll contact all prize winners by emailing your BU email account or calling the phone number you have registered in myHub. If you win a prize, you may be invited to a small prize giving to collect it!
Terms and conditions apply - these will be published when the survey is open.
Where can i find the terms and conditions?
The terms and conditions will be published on this page when the survey is open.