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Supporting all BU students

Contact the ALS team

Disability & Additional Learning Support

The Additional Learning Support Team (ALS) is available to all BU students throughout their time at the university.

If you are likely to need support please make contact with ALS as soon as possible as reasonable adjustments and one-to-one support are tailored to individual needs. The variety of support you may be entitled to will vary depending on many factors. Read our FAQs for more information or contact the team direct:

Contact us

We're open from 9am - 4pm, Monday to Friday (closed from 12pm Wednesdays).
You can contact the ALS team via phone on 01202 965663, email, or come and see us at:

  • Talbot Campus: DLG17, The Sir Michael Cobham Library
  • Lansdowne Campus: B316, Bournemouth House

We support students who have:

  • Sensory/physical disabilities e.g. hearing/visually impaired, wheelchair users
  • Specific learning differences e.g. dyslexia, dyspraxia, ADD, Asperger's
  • Medical conditions e.g. MS, cancer, cerebral palsy, epilepsy
  • Mental health difficulties e.g. agoraphobia, OCD, bipolar
  • Temporary injuries.

Among the support we offer is:

  • Information, advice and guidance for disability-related concerns
  • Arranging screenings and Educational Psychology Assessments for dyslexia, dyspraxia and ADD
  • Enabling students to learn specific skills and strategies that will enhance academic study
  • Helping students develop employability skills needed during placements and beyond graduation
  • Assisting with applications for Disabled Students’ Allowances (DSA)
  • Providing one-to-one individualised support to enable independent learning
  • Arranging for exam support
  • Advising the Faculties on reasonable adjustments that could be arranged so that disabled students are not significantly disadvantaged.

However, we cannot:

  • Give information about individual degree courses
  • Send out exam timetables
  • Deal with course funding
  • Provide personal care
  • Order DSA equipment
  • Provide subject-specific support.

More information

Exam support

If you think that you might need support during exams you will need to contact the ALS team to ensure that any requirements can be put in place during the examination periods. Your application for support must be received by the ALS team by Friday 29 March 2019 for the summer exams.

If the circumstances require special examination arrangements (e.g. scribe or extra time in examinations) an application should be made on the appropriate form. The case must be properly documented by medical or other evidence and must be submitted to the Additional Learning Support Advisor as early as possible in the academic year.

Important: Please be aware that it may take up to nine weeks to get the necessary evidence for exam support, so allow plenty of time when applying.

British Sign Language explained student finance films

Student Finance England have produced a series of British Sign Language explained films for students who are thinking about going to university or college. Including how and when you need apply and repay, who is eligible for student finance, what evidence you need to submit and what extra help is available. If you are thinking about starting a postgraduate Master’s course then the postgraduate loans’ films will give you further information. Visit the SFE YouTube channel to find out more.