BU uses an electronic student record system (currently a system called Strategic Information Technology Systems or SITS) to host core student records. There is an individual SITS account for each student in relation to a particular BU course which they are undertaking. The information held within SITS includes basic contact and registration information; information you provided when applying to BU; information about your course of study and your academic performance and progress; information about your fee liabilities, financing arrangements, fee payments and other aspects of your contract with BU; information about complaints, academic appeals and submission of exceptional circumstances; any student disciplinary matters; and information about any additional support needs you may have.
The same types of information which are held within SITS will also be separately held, to some extent, in electronic and/or hard copy by the Faculty or Faculties in which you are studying. Information about complaints and academic appeals may be held centrally within our Academic Services department as well as in Faculty records.
We use a number of other electronic record-keeping and communications systems for management and delivery of specific BU services. These include the Brightspace VLE, StarRez in relation to Accommodation Services, MyCareerHub and SID (this is a case management system used for managing student enquiries, complaints etc which draws core data from the SITS record).
BU staff are required by their contracts and BU policies only to access information in these systems where this is required for the purposes of their role within BU and to fulfil our contract with you.
Your personal data will also be held in electronic and/or hard copies within files and email folders in individual BU administration departments. This includes information held by our Finance and Academic Quality departments in relation to their administration of your course and the associated financial arrangements. It will also include any information generated through your decision to access additional services provided by or through BU, such as Accommodation Services and Additional Learning Support, and other optional services such as those provided by SportBU.