NHS 111

Available 24 hours a day, 7 days a week

NHS 111

NHS 111 is a free, 24-hour service, available online and over the phone when you need urgent medical advice.

If you have an urgent medical problem, that isn’t life-threatening, and you’re not sure what to do –NHS 111 can help you figure out your next steps.

To get help from NHS 111, you can:

For life-threatening emergencies call 999 or 01202 962222 if you’re on campus.

NHS 111 will ask you questions about your symptoms or concerns and help direct you to the most appropriate service for your problem. This could include:

  • Finding out what local service can help you 
  • Getting connected to a nurse, emergency dentist, pharmacist or GP 
  • Getting a face-to-face appointment if you need one 
  • Being told how to get any medicine you need 
  • Getting self-care advice.

You can also download the free WaitLess mobile app to help you make an informed decision about the best place to go for urgent treatment. It provides current waiting times, opening hours and directions to all urgent care centres in Dorset. 

an image of talbot house

Medical Centre

The BU Medical Centre is based at Talbot House, on Talbot Campus, and is open to all BU students - offering a full range of medical services and health advice.