If you’re not sure what to expect from university accommodation, or how to prepare for your move, we’ve addressed all the most common queries here. Remember, you can always get in touch if there’s something we’ve missed.
What do I need to bring?
You don’t need to bring lots with you and you should be aware that most student bedrooms have limited space and storage but there are a few important things that you should remember to bring. Visit our preparing to move here page for a list of handy items.
Will my contents be covered by any insurance?
What items are supplied in my accommodation?
Do you get a kettle, microwave, toilet brush etc? View our handy table (pdf 194kb) of what items are supplied in what accommodation.
What standards should I expect in my accommodation?
All Unilet houses conform to the HMO standards as defined by the local Council. Further information can be found in our terms and conditions page or by visiting the Bournemouth or Poole Borough Council websites.
When can I move in?
If you have secured a room in the BU accommodation portfolio then your accommodation contract commences on Saturday 18 September.
You will be sent an email in early September inviting you to complete an online induction prior to your arrival. This induction includes important information about living in the BU community and your new accommodation. At the end of the induction you will book your specific date and time of arrival.
*The exemption to this is if you are travelling to BU from a country not listed on the UK Government’s list of exempt countries and will therefore be required to isolate for a 14 day period upon your arrival. To enable you to comence your period of isolation before the start of term, you will be able to arrive from Saturday 05 September (pending room availability). Your accommodation team will be in touch to confirm your exact arrival date.
If you live in any other accommodation, please speak directly with your accommodation provider about your arrival.
Can I bring my bicycle?
Yes. We would encourage you to do so. All halls of residence and both campuses have secure cycle parking provision. We recommend that you bring a Gold Standard D lock to secure your bike within our secure compounds and don't forget your helmet and lights!
Does the accommodation have internet access?
All of our accommodation has wireless internet access, the cost of which is included in the rent. You will be subject to a fair usage policy in relation to the internet services in your building and we cannot guarantee that high bandwidth activities can always be supported. You will be supplied with full details on how to connect to the internet when you move into your accommodation.
Are guests allowed to stay in my accommodation with me?
Under the current situation, guests will not be permitted to visit and stay over-night in your accommodation.
Do I need a TV licence?
You will need to be covered by a TV licence to watch or record live programmes (including BBCiplayer) on any device, including a TV, desktop computer, laptop, mobile phone, tablet, games console, digital box or DVD/VHS recorder. Depending on where you live and what type of tenancy agreement you have, you may need a separate TV licence to watch such programmes on a device in your own room. If you vacate your accommodation for the summer you can apply for a refund. Without a valid licence, you risk prosecution and a maximum penalty of up to £1,000, plus any legal costs and/or compensation you may be ordered to pay. Find out more.
Are parties allowed in the flats/houses?
We want you to enjoy yourselves during your time in your accommodation with individual shared flats and houses being treated as a "household" and therefore able to socialise and share facilities with one another.
Wider socialisation will be permitted and guided by UK government guidance at the time to ensure the safety and wellbeing of everyone.
The majority of the halls of residence have common rooms that will be used to host social activites, again, in line with applicable government safety guidance at the time.
Is car parking available?
Please do not bring a car as there is no parking provision within the student accommodation or at the BU campus sites. We recommend walking, cycling or taking public transport to get to/from campus and for travelling around the local area. There is plenty of secure cycle storage at the halls of residences and the Campuses. Remember to bring your helmet, D lock and lights.
What about anti-social behaviour?
Anti-social behaviour, including bullying, is unacceptable and, if proven, will be a breach of your accommodation contract and BU Student Agreement. Any allegation of anti-social behaviour will be investigated by an accommodation manager under the disciplinary procedure (which, if proven, may result in eviction from your accommodation and could also impact on your academic course). If you experience anything that could be this type of behaviour we ask that you speak with a member of your local accommodation team immediately.
Behaviour that breaches current government safety guidance will be treated as anti-social behaviour. Every individual will have a responsibility to behave in a way that doesn’t breach any Government or accommodation safety guidance at the time.
What about drugs and alcohol?
We cannot accept the use, sharing or selling of illegal substances in our accommodation. It is against the law but also will be a breach of your accommodation contract and BU Student Agreement. If you are found with illegal substances you will be dealt with by an accommodation manager under the disciplinary procedure (which may result in eviction from your accommodation and could also impact on your academic course). We will also report any incidents to the police so they can take their own action against you.
Here at ResLifeBU HQ, while we want you to have an amazing time and immerse yourselves in the excitement of the start of term, we'd also like to encourage the concept of mindful drinking. Mindful drinking is an attitude. It's the attitude that you can change the way you think and feel about alcohol for the better. When you drink mindfully, you become aware of how your body and mind are affected and can decide whether you're drinking for the right reasons. You get that bit of space to pause, reflect and take control of your actions. For many people, this can involve swapping some alcoholic drinks for non-alcoholic ones, sticking to a certain number or type of drinks, choosing lower-alcohol options or cutting out alcohol entirely to pursue another goal (exams, projects, fitness, etc).
Is there a cleaning service?
It is your responsibility for keeping your flat clean and tidy. There will be periodical inspections of the accommodation to check that you are all working together to keep it in good condition. If it is found that you are unable to maintain the accommodation to an acceptable standard then cleaners can be contracted and you and your housemates charged (cost of charges will be supplied by your local accommodation team).
How is excessive noise dealt with?
Living in a student community you do have to expect noise! You will be living with lots of other students and we ask that you show consideration for them when it comes to noise. We request that you keep noise to an acceptable level at all times and persistent offenders will be spoken to by the local accommodation team, with serious incidents being dealt with by an accommodation manager under the terms of your accommodation contract.
Is smoking allowed in the rooms/flats?
Smoking (including vaping) is not permitted in any of our accommodation. Information on the designated smoking areas for each accommodation will be supplied upon your arrival.
Can I stick posters on the walls?
Please avoid sticking or pinning posters or pictures on the walls of your room, you may be charged for repainting if there are marks left on walls when you move out. There are pin boards supplied in most rooms that you can use for this.
Can I bring pets?
No. You cannot have any pets in your accommodation.
What laundry facilities are available?
There are on-site laundry facilities in all of the halls of residence and unilet houses for you to use. Information and prices about these services will be supplied upon your arrival.
Are there prayer rooms in the accommodation?
No, however, we do have a prayer room on our Talbot Campus on the first floor of Talbot House within the Faith & Reflection Service, and we have a prayer room on the ground floor of Bournemouth House on our Lansdowne Campus.
What do we do about rubbish?
Bins will be provided but you need to remove all rubbish/waste from your accommodation. Information about recycling and where your bins are located will be supplied when you move in.
Do bills have to be paid separately?
All bills such as internet, gas, water and electricity, are included in the rent.
What happens if something breaks or does not work?
You can report any fault to your accommodation team who will arrange for it to be fixed. Details of how to report maintenance will be supplied to you upon your arrival.
What should I do about condensation?
Condensation can be a common problem in shared accommodation where several people are living together cooking, showering and generally living communally, as a lot of moisture is generated. One of the best ways to avoid condensation is to ventilate by opening windows and using extractor fans in the kitchen and bathroom when you are cooking or showering. You should also keep the kitchen and bathroom doors closed when these rooms are in use to prevent the moisture circulating. The build-up of condensation in the accommodation can lead to the emergence of mould if not managed. If this happens report it to your local accommodation team immediately.