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BU students have access to a wide range of IT facilities, tools, services and support. Our IT information pages should give you all the information you need to get started and to make the most of out of our IT services whilst you are here. Whether you are looking for further information about your work and timetablehow to access key systems or guidance for remote study, these IT information pages should be your first point of call to find out more about our IT facilities. You can also find important guidance on IT security and staying safe online, including securing your device, spotting suspicious emails and reporting a security or data breach.

Developing your skills

You can book free IT skills workshops in Brightspace throughout the year to develop your skills on everything from Microsoft Office applications and statistics to Adobe Creative, Photoshop and DreamWeaver. We’ve also recently signed up to LinkedIn Learning allowing you to access over 13,000 courses virtually.

To find out more visit out developing skills page on the IT information pages and follow our IT Learning team on Twitter for general advice and guidance @BUITServiceDesk.

IT code of conduct

BU has a code of conduct governing the use of our IT applications and computers and it’s important that you understand the consequences if these are abused. For more information, you can take a look at the IT section on the Important Information page for our policies, rules and regulations around IT use at BU. 

Contacting IT Services

You can contact our IT Service Desk 24 hours a day, seven days a week if you need support with any BU-related hardware or software. Call Freephone: 0808 196 2332 or +44 (0)1202 965515 from outside the university or raise a job request and chat to our team online.  

For IT updates and tips follow IT on Twitter @BUITServiceDesk.