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Hate crime or incident

Report an incident

Hate crime or incident

If you, or someone you know, has been affected by a hate crime or incident, please read the following information to find out what support and advice is available and how to report an incident. We’ve also provided details for services that can help both on campus and outside BU.

Key information

In case of emergency

If you find yourself in an emergency situation on campus, please call 01202 962222 from a mobile or 222 from a landline.

General security

For general security enquiries (non-urgent) on campus call 01202 956001 (24/7 365 days a year) or email

Hate crimes are those which are targeted at people because of hostility or prejudice towards their disability, race or ethnicity, religion or belief, sexual orientation or gender identity.

Such offences can include verbal abuse, physical assault, domestic abuse, harassment and damage to property.  

We do not tolerate any form of hate crime at BU – please read our Hate Crime Policy and take a look at our Hate Crime Reporting Flow Chart for more information. 

How to report an incident

If an incident does occur, to you or someone you know, you can report it in any of the following ways: 

  • Use our online form to  report an incident. Your report will be sent confidentially to dedicated staff within Student Services 
  • ​If there is an emergency on campus call 01202 962222.  For off campus emergencies call999 
  • If you're deaf/hard of hearing or speech impaired you can use the emergency SMS/Text: 999 or non-emergency SMS/Text: 67101 for off campus incidents
  • Direct to James Palfreman-Kay, BU's Equality and Diversity Advisor, by calling 01202 965327 or emailing 
  • Via our Bournemouth Campus Police 
  • Report to Dorset Police via the Dorset Police online reporting form or by calling 101 from any phone, including a mobile. 

Find more information about Equality and Diversity at BU

Support on campus

You can contact any of our teams below for further support:

External support

If you want to go elsewhere for support you can always contact the below organisations: 

Students outside the Medical Centre on Talbot Campus

Student Wellbeing

Talk to us if you're experiencing stress, anxiety or low mood - it's confidential, completely free and open to all BU students.

The Student Centre

SUBU Advice

Free independent and confidential advice on housing, money and personal matters offered by BU Students' Union.