We have created this page to help you with any questions you may have about your student accommodation. Please note, the situation with your rent depends on who your accommodation contract is with. In the below frequently asked questions (FAQs) we have set out the various positions as we understand them to be (if in doubt please check with your provider/landlord):
Students living in Dorchester House, Home Park, the Student Village, Unilet or a LettingsBU fully-managed house
I am not currently living in my student accommodation and will not be returning there for the rest of the academic year. Do I still need to pay my rent?
Why am I only getting a 50% rent reduction?
When will I get the bursary for the 50% rent payment?
What if my course is due to end this year and I will not be at BU to receive a bursary next year?
I have a BU accommodation contract and am remaining in my student accommodation – do I get the 50% reduction in rent?
I am living in BU accommodation and need to self-isolate – what support is available?
Students living in halls operated by private accommodation providers
The following FAQs outline the decisions made by private accommodation providers, separate from BU:
Chesil House, Lyme Regis House, Okeford House or Cranborne House
Other student accommodation or privately rented housing
Why was there a delay in BU making its decision?
Why are there different policies for different halls of residence?
Does my private hall of residence have to release me from my tenancy?
Can I leave my tenancy with a private landlord early because of coronavirus?
I cannot afford to pay my third rent instalment – what should I do?
What if I am unable to collect my belongings, e.g. because I am no longer in the UK?
What should I do with my keys?
I am currently living in my student accommodation – do I need to move out?
I am currently living in my student accommodation. If the travel restrictions are still in place at the end of my contract period, can I stay in my room longer?
I am staying in my student accommodation until the travel restrictions are lifted and then I intend to return home. Will I still be charged rent for the whole of my contract period?
I have been staying at home during the travel restrictions, but want to return to Bournemouth once the restrictions are lifted. Will I be able to access my accommodation?
I am still living in my student accommodation. Can I remain there?
I am still currently living in my student accommodation, but want to permanently move back to my family home. Can I do this now?
Can someone come to the accommodation and help me move out?
I do not have any way to get myself and my belongings home. What should I do?
I have moved out of my accommodation, but need to return and pick up belongings and/or return my key(s). Can I do this now?
What should I do about accommodation for the 2020/21 academic year if teaching takes place online initially?