Student ID card collection and international document check

When and where you need to visit will depend on your course and faculty. You can check which faculty your course is in on the BU website.

If you’re joining us in September 2023 as a foundation year or an undergraduate student, you can get your international documents checked or collect your student ID card as follows:

Please note that students on BSc Sports Therapy and BSc Sport and Exercise Science course belong to the Faculty of Health & Social Sciences.

When and where you need to visit will depend on your course and faculty. You can check which faculty your course is in on the BU website.

If you’re joining us in September 2023 as a postgraduate taught student, you can get your international documents checked or collect your student ID as follows:

If you’re joining us in September 2023 as a postgraduate researcher, you can get your international documents checked or collect your student ID card from the Staff Centre in Poole House on Talbot Campus on:

• Friday 22 September between 12:30pm – 3pm
• Friday 29 September between 12:30pm – 3pm

Further information about what you need to bring with you is detailed in our frequently asked questions below. 

If you’re joining us in September 2023 as an incoming exchange student on any programme, you can get your international documents checked or collect your student ID card from the Staff Centre in Poole House on Talbot Campus on:

• Monday 18 September between 9:30am – 4pm
• Monday 25 September between 9:30am – 4pm

If you’re joining us on a distance learning course your student ID card will be sent to you by your Programme Support Officer.

If you’re studying at one of our partner colleges at Bournemouth and Poole College or Wiltshire College (Salisbury) you will be able to collect your student ID card at your relevant college in early October. Please contact your relevant college for collection details.

If you are starting a Midwifery or Nursing degree based at either our Yeovil or Portsmouth campus, you will receive an email with the date, time and location to collect your student ID card from a member of faculty staff.

If you are a UK student in the Faculty of Health & Social Sciences, you can only collect your student ID card from your faculty office in Bournemouth Gateway Building. Your student ID card will not be available to collect from the Staff Centre in Poole House.

If you missed the date and time arranged for your course, you can visit the Staff Centre in Poole House at the following dates and times, as they are open to all courses in the BU Business School, Faculty of Media & Communication or Faculty of Science & Technology:

• Thursday 21 September (9:30am - 4pm)
• Friday 22 September (9:30am - 3pm)
• Thursday 28 September (9:30am - 4pm)
• Friday 29 September (9:30am - 3pm)

• To identify yourself as a BU student to staff/others
• Library card and printers
• Bus discounts
• Access to secure bike sheds, lockers and showers for cyclists on campus
• Access to certain specialist rooms/buildings (specific courses only)
• SportBU turnstile access (members only)
• ID for use in exams.

When collecting your student ID card, you will be asked for your surname (family name) and to confirm your student ID number (find this at the top of your registration email).

Please also bring some other form of ID with your name on it. We will only ask to see it where necessary, but it will be especially useful to see your surname/family name written down. It doesn’t have to be an ‘official’ ID – a letter or bank card would also suffice. If there is any doubt about whether the person in the picture you submitted online is really you, we will need to undertake further security checks before handing over your student ID card.

To complete your enrolment at your international document check you will need to bring: 

• Your passport 
• Your visa sticker (stamped by UK Immigration) 
• Your BRP (Biometric Residence Permit) – if you have one. You may be able to collect your BRP at your international document check if it has been delivered 
• Any other proof of your right to study if you are not using a Student visa. 

If you have any queries about your international document check session, please get in touch with the Immigration, Advice and Compliance Team at [email protected] and they will be able to help you.

Health & Social Science students are able to collect their cards from the faculty office and will be given an appointment for this.

Your student ID card will display your full, official, name as long as that doesn’t exceed 40 characters. If your name is longer than that, we cannot display all your middle names for space reasons.

Providing you have completed your online registration and enrolment on MyHub as far as you can, you will receive your student ID card after we have checked your international documents. We will print your card for you after we check the documents.

If you have any queries, please get in touch with the Student Lifecycle team at [email protected] and they will be able to help you.

Replacement cards are available from AskBU, there may be a charge for this. You will need to complete the Replacement student ID card form and they will cancel the old one to ensure it can’t be used.

If you started in September 2022 or January 2023 and have not collected your student ID card within the last academic year and are in the Faculty of Science and Technology, the BU Business School or Faculty of Media and Communication your student ID card can be collected from the Staff Centre in Poole House.

If you started in September 2022 or January 2023 and are in the Faculty of Health and Social Sciences, and your card is still uncollected, please contact FHSS Student Support via [email protected] to arrange collection.

If you have any queries about your student ID card, please get in touch with the AskBU team at [email protected] who will be able to help you.