Looking for support?

Find out where to go

Looking for support?

If you’re finding university life difficult, we want to make sure that you get the right support.

Covid-19

Some of our services are limited due to the ongoing Covid-19 situation.

The latest information from BU can be found in our Coronavirus FAQs.

Accessing support

Our teams are available via the links below, or you can contact AskBU on [email protected]  or  01202 969696, Monday to Friday, between 9am to 5pm (4.30pm Fridays).

University can be both exciting and challenging and it’s natural to feel nervous at times. If you’re finding university life difficult, we want to make sure that you get the right support.

Whether you are looking for academic, career, financial or wellbeing support, we can offer you guidance and advice. Use the below links for more information and if you need additional support please contact us.

Find the support you need

The Bournemouth Gateway Building, the new home of the Faculty of Health & Social Sciences, lit up blue on a #clapforcarers evening in support of the NHS

Support for assessments

In-Year Retrieval opportunity for Foundation Year and level four students.

Two students in the atrium cafe meeting with an academic

Academic support

We have lots of support teams who can help with any academic issues you may be having.

Can I get financial support?

Can I get financial support?

From funding and tuition fees to budgeting we can help with your finance queries.

an image of The Edge - careers & employability centre

Careers & Employability support

Careers advice and job hunting support is available throughout your time at BU and after you graduate.

Two students working in the Fusion Building

Exceptional circumstances

If you are worried that your circumstances could affect your assessments, you should tell us as soon as possible, rather than waiting for your results.

Accommodation 2018 hero 10

Health and wellbeing support

Your wellbeing is very important to us - confidential support is available when you need it.

Student learning

Making a complaint

If you are feeling dissatisfied find out what options are available to you.

A student on their laptop outside

Making an appeal

If you feel dissatisfied about an academic decision relating to your studies find out what your options are.

Talbot Campus, pictured from an upper floor of Poole House

Thinking of interrupting your studies or leaving BU?

If you are thinking about interrupting your course, changing your mode of study, or leaving BU we can provide advice and guidance for you.

library student studying

What happens if I need to repeat a unit?

Find out what repeating a unit means and what you need to take into consideration.

The Student Centre

SUBU Advice

Free independent and confidential advice on housing, money and personal matters offered by BU Students' Union.

A group of BU students sitting at a table with laptops

[email protected] team

If you're looking for advice or support to help you through any personal or academic issues, our [email protected] team can help.