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Looking for support?

Some of our services are limited but our teams are available via the links below. Or you can contact AskBU direct on or 01202 969696, Monday to Friday, between 9am – 6pm (4.30pm Fridays). The latest information from BU can be found in our Coronavirus FAQs

University can be both exciting and challenging and it's natural to feel nervous at times. If you’re finding university life difficult, we want to make sure that you get the right support.

Whether you are looking for academic, career, financial or wellbeing support we can offer you guidance and advice. Read this section for more information and if you need additional support please contact us

Find the support you need

Academic support

We have lots of support teams who can help with any academic issues you may be having.

Financial support

From funding and tuition fees to budgeting we can help with your finance queries.

Making a complaint

If you are feeling dissatisfied find out what options are available to you.

Making an appeal

If you feel dissatisfied about an academic decision relating to your studies find out what your options are.

Thinking of leaving BU ?

If you are thinking about leaving your course, interrupting or changing your mode of study, we can provide advice and guidance for you.

AskBU: contact us

AskBU: contact us

AskBU is your one-stop-shop for student enquiries - you can contact us by email and phone, or drop in to see us at Talbot or Lansdowne Campus.

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SUBU Advice

Free independent and confidential advice on housing, money, personal matters offered by BU Students' Union.
IT Services

IT Services

Help and support is available from the IT website. You can also get in touch with the team online, by phone or visit the Help Zones on campus