Skip to main content

Looking for support?

Find out where to go

Looking for support?

If you’re finding university life difficult, we want to make sure that you get the right support. 

Key information


Some of our services are limited due to the ongoing Covid-19 situation. 

The latest information from BU can be found in our Coronavirus FAQs.

Accessing support

Our teams are available via the links below, or you can contact AskBU on [email protected]  or  01202 969696, Monday to Friday, between 9am to 5pm (4.30pm Fridays).

University can be both exciting and challenging and it’s natural to feel nervous at times. If you’re finding university life difficult, we want to make sure that you get the right support.

Whether you are looking for academic, career, financial or wellbeing support, we can offer you guidance and advice. Use the below links for more information and if you need additional support please contact us

Find the support you need

The Bournemouth Gateway Building, the new home of the Faculty of Health & Social Sciences, lit up blue on a #clapforcarers evening in support of the NHS

Support for assessments

We have taken a number of actions to support your learning and your academic experience.

Two students in the atrium cafe meeting with an academic

Academic support

We have lots of support teams who can help with any academic issues you may be having.

Student learning

Making a complaint

If you are feeling dissatisfied find out what options are available to you.

A student on their laptop outside

Making an appeal

If you feel dissatisfied about an academic decision relating to your studies find out what your options are.

The Student Centre

SUBU Advice

Free independent and confidential advice on housing, money and personal matters offered by BU Students' Union. 

Students conversing and laughing in a breakout area on campus

[email protected]

If you're looking for advice or support to help you through any personal or academic issues, please contact our team.