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Student Services

Student services

Student services is made up of a number of teams who offer advice to staff as well as students. We are there for the fun stuff as well as the more serious issues that students might face. As well as the individual teams listed below, the Head of Service is responsible for student conduct, welfare and safeguarding issues.

You can contact any of the Executive team listed below or, for a general enquiry, get in touch with our AskBU service via email or phone 01202 969696 who will be happy to help.

We are not able to discuss individual student details with third parties (including parents), but we are happy to advise on university policies and process and provide general information about university life and support.

Our vision 

Student Services is an integrated, professional and inclusive service, enabling and empowering students and staff to be the best they can be.

Contact details

Our executive team

Mandi Barron, Director of Student Services


Tel: 01202 965318

Amanda Stevens, Frontline Services Manager


Tel: 01202 961929

Christine Scholes, Disability and Additional Learning Support Manager


Tel: 01202 961955

David Wakeford, Head of Careers & Employability


Tel: 01202 961658

Helen Palmer, Culture and Sports Manager


Tel: 01202 965884

Kerry-Ann Randle, Head of Student Wellbeing


Tel: 07763 580402

Robin Walsh, Residential Services Manager


Tel: 01202 961674

Our services

AskBU current students promo student services


The AskBU Students' Service is your one-stop-shop for student enquiries
Residential services - student services promo

Residential Services

Together with our halls partners and private landlords we offer a range of accommodation options.
Careers - student services promo

Careers & Employability

Giving students the edge in the world of work, the careers team also offer sector advice for staff and work closely with our partner employers
Financial support

Financial support

We can provide financial support and information while you're studying at BU

Student Support & Engagement Team

Student Support & Engagement Team

If you're looking for advice or support to help you through any personal or academic issues - have a confidential chat with our team.


students sitting outside talbot house

Student Wellbeing

An integrated service covering all areas of student mental wellbeing. As well as supporting students, we offer comprehensive advice and training for staff.
Faith & Reflection

Faith & Reflection

Faith & Reflection provides support to all of our students. See what they can offer you.
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Medical centre

The Student Medical Centre on campus offers a full range of services and advice

Art at BU

Art at BU

From art exhibitions to interactive creative sessions, we believe that life at university should broaden your mind. See how we support art and how you can get involved.
University Music Spring summary

University Music

Find out how we make sure our campuses are full of musical opportunities, with bands, orchestras and choirs rehearsing and performing.


Providing positive experiences through sport recreation and physical activity.



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