Student Services

Student Services

If you need to contact the Student Services Executive team please email or call using the contact details below.

Student Services is made up of a number of teams who offer advice to staff as well as students. We are there for the fun stuff as well as the more serious issues that students might face. As well as the individual teams listed below, the Director of Student Services is responsible for student conduct, welfare and safeguarding issues.

You can contact any of the Executive team listed below or, for a general enquiry, get in touch with our AskBU service, via email [email protected] or phone 01202 969696, who will be happy to help.

We are not able to discuss individual student details with third parties (including parents), but we are happy to advise on university policies and process and provide general information about university life and support.

Our vision 

Student Services is an integrated, professional and inclusive service, enabling and empowering students and staff to be the best they can be.

Contact details

Our services

The Base on Talbot Campus, with AskBU consultants talking to students


Your one-stop-shop for student enquiries - contact us by email and phone, or drop in to see us at Talbot or Lansdowne Campus.
Residential services - student services promo

Residential Services

Accommodation information for new and current students, including what to do if you have any maintenance issues.
Careers - student services promo

Careers & Employability

Giving students the edge in the world of work, the careers team also offer sector advice for staff and work closely with our partner employers.
British banknotes and coins

Financial support

We can provide financial support and money advice while you're studying at BU.

Immigration and visas

Immigration and visas

Get advice about your visa application and find the answers to a range of immigration-related questions.

students sitting outside talbot house

Student Wellbeing

Our wellbeing advisers and counsellors are available to help you work through any issues you have while at university.
Faith & Reflection

Faith & Reflection

Faith & Reflection provides support to all of our students, whether you have faith or not, including social events and talks.
Medical Centre

Medical Centre

The Student Medical Centre on Talbot Campus offers a full range of services including; online advice, booking appointments, vaccinations and out of hours support.
Well-made craft workshop - paracord bracelets

Art at BU

From art exhibitions to interactive creative sessions, we believe that life at university should broaden your mind. See how we support art and how you can get involved.
piano, violin and double base

University Music

Find out what musical opportunities you can get involved with including bands, orchestras, choirs and tuition.
SportBU fitness class


Find out about the fantastic sporting facilities and activities that we can offer to students, staff members and the community.
Got a question?

Got a question?

Check out our frequently asked questions and get the answers you need 24 hours a day, 7 days a week.
ResLife kitchen


If you're in BU accommodation you can get involved with the team who provide social, wellbeing and skills support.