Please note: We are currently unable to fulfil your request for replacement ID Cards, Council Tax Exemption or Student Status Letter for continuing students as the current academic year has ended. Please re-contact us when you have re-registered for the 2024-25 academic year at the end of August.

If you need a replacement for one of the official documents issued by BU as listed below, please follow the relevant link for instructions on how to obtain your replacement document.

In this section

Award certificates

If your award certificate has been lost, defaced or destroyed, you can request a replacement.

Council tax exemption

Find out you can print your own Council Tax Exemption Certificate or contact us if you need more information.

ID cards

Your student ID card contains key information about you and allows you access to a number of systems around BU. Let us know if your ID card has been lost, stolen, or needs to be replaced.

Your award

Find out about the official documents you will receive and how to get replacements.